CloudSpokes' acquisition of TopCoder sets a new bar for commercialized developer community and engagement. Here we dig into alternative models to discover the trends going forward.
Customers who are used to pre-planning the rollout of new software versions over several months or even years will be pleased to learn Workday has reduced the number of annual upgrades.
The customer experience is a term that has been picked up by many brands. Many see it as a substitute for the broader panoply of CRM. that's a mistake. Here's why.
This is the first in a 5 part series that revisits the evolving concepts behind CRM. It is an important addition to a subject that has become increasingly muddied by the introduction of social elements.
Workday continues its upwards trajectory with Q2 numbers that comfortably exceeded financial analyst estimates. The company upped its full year outcome and talked to some of the investments it is making for the future. It all looks good - so far.