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The insurance industry might be flirting with AI, but it's still lagging behind in CX This article is sponsored by:

At times, the insurance industry appears to react at a glacial pace - while paying lip service to the customer experience via massive ad budgets. But is change afoot? In some segments, AI is enabling InsureTech transformation, but we're not there yet.

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The state of SAP - DSAG explains its position on hybrid cloud and S/4HANA feature parity This article is sponsored by:

It's a pivotal time for SAP customers, and DSAG, the German-speaking SAP user group, has a lot to say. Has DSAG's position on cloud changed? And why is on-premise feature parity their hottest topic? Grab a beverage and let's hash out my latest DSAG interview.

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IFS CEO Darren Roos on why enterprise software must change - "Vendors aren't focused on business outcomes" This article is sponsored by:

When Darren Roos joined IFS as CEO in 2018, he made some bold statements - so where do we stand now? Time for a gut check. We also hashed out the meaning of the IFS "Moment of Service" - and why I think IFS' digital value engineering pursuit is underrated.

IFS CEO Darren Roos

"So what else can I automate?" Sage Intacct's Dan Miller on how finance leaders are responding to market changes This article is sponsored by:

Finance leaders at SMBs are facing strong headwinds, but savvy teams are claiming opportunities as well. Sage Intacct's Dan Miller shares what their customers are facing, including the impact of Silicon Valley Bank. No surprise: automation and AI play a key role.

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