The old utility model is under threat, says Michael Ouissi of IFS. Electric utility companies can fight back by doing what they were always designed to do - provide a service, and a unified customer experience.
Enterprise hits and misses - SaaS vendors ace their earnings exams, while the virtual event silly season hits high gear
This week - SaaS vendors get a boost from the Vaccine Economy, while the virtual event silly season keeps digital scribes glued to their monitors. Digital transformation use cases prove instructive, but cybersecurity threats cast shadows. Your whiffs include another epic dose of Amazon hubris.
Is continuous planning a realistic goal for finance teams? Planful's CEO on how the pandemic changed planning, and what's next
The pandemic economy exposed our legacy planning approaches. But what to do about it? Planful has a continuous planning vision, but is it realistic? Planful's CEO shares what they've learned about planning maturity.
A tech tuck-in to broaden platform appeal as Zuora drills down on three key vertical markets.
As the Vaccine Economy takes shape, there's a return to digital acceleration that bodes well, say Workday's co-CEOs.
SAP's RISE fanfare won't hold up without customer use cases. In the run-up to Sapphire Now, I had the chance to dig into an S/4HANA RISE story with Hillrom's CIO Sven Krause. Krause also shared frank views on CEO Christian Klein's agenda, and how that factors in.
After the turbulence of the past year, it's even more important for IT leaders to get change management right. Rimini Street's Nancy Lyskawa offers some tips on best practice.
Automation of sourcing and procurement will drive efficiencies and increase business agility to better manage risk, seize opportunities. Alex Yakubovich of Workday outlines how new, cloud-based technologies will enable faster changes.
The food service industry and its equipment are growing in complexity, while expectations for immediate, reliable service are so strong that Artificial Intelligence is becoming an attractive tool, writes Gyner Ozgul, Chief Operating Officer at Smart Care, an IFS customer.
Can AI transform churn risk assessment, or is it an efficiency play? Talking subscription management and CX updates with Oracle's Nate Skinner
Each quarter the Oracle CX team brings out new CX functionality - and I come up with something new to argue with them about. This time, we delve into AI advancements in churn risk and subscription management. But is this just an efficiency play? Let's debate.
Triumph Motorcycles is an iconic global brand and it is transforming its underlying ERP and supply chain processes with Infor to build a closer relationship with its customers.
Small business cloud accounting provider Xero reflects on a year of two halves and explains the rationale for acquiring workforce management provider Planday
Can low-code ERP free SaaS from the vanilla constraints of ERP standardization? Acumatica's Ali Jani says yes
No-code and low-code are riding the hype train - and low-code ERP is on deck. But what is the underlying value we're after here? And how are such benefits achieved? Acumatica's Ali Jani sees a way out of the cloud ERP standardization dilemma. Time to dig in.