The time has come for hands-on management of increasingly complex cloud-delivered services to become a thing of the past as Dynatrace adds yet more AI and capabilities to its management platform.
Amazon wants Donald Trump in court to answer questions about alleged interference in the Pentagon's multi-billion dollar cloud contract.
Personalizing swag in pursuit of stronger customer relationships - the rise of gifting in direct marketing
Sendoso is a gifting platform that provides direct mail, corporate gifting, customer swag, perishables, and more. Kris Rudeegraap, Sendoso CEO and co-founder, discusses the gifting market and how brands are fitting it into the customer lifecycle.
Data is the new oil, but BI and analytics teams are being asked to do more with less. Something has to give. ASUG CEO Geoff Scott shares surprises about self-service BI - and the three stumbling blocks BI teams must overcome.
Is the "unsustainable" US Postal Service doomed to be Amazon's next victim in the e-commerce economy?
USPS has an "unsustainable business model", but can it execute a digital transformation program in time to fend off further disruption by Amazon?
Enterprise hits and misses - quantum gets real, Koch buys Infor, and Shadow's failed app gets lit up
This week - quantum computing gets a real-world gut check. Koch buys Infor; we analyze. SAP extends maintenance, and Alphabet finally reveals Google cloud earnings. Shadow apologizes for a terrible election app launch; I skewer. And the whiffs keep coming...
From working with Barack Obama and Elizabeth Warren to promoting women in tech - meeting Merici Vinton, founder of Ada’s List.
SAP's change in maintenance policies post 2025 sparked a number of interesting conversations. In this story, we endeavor to bring together the most common themes arising out of that story. There will be more as time passes.
Personal productivity 2020 - Slack and Microsoft Teams didn't ruin work - but they didn't fix work either
We're in the era of messaging disillusionment. Slack, Teams et al didn't solve our productivity problems. But we can't squander this year hoping for a better tool to come along. In that spirit, here's my zen of personal productivity for 2020.
Businesses are investing more in the mobile workforce that delivers on-site service to their customers. Salesforce's Paul Whitelam outlines 5 trends to watch
"You have to be brave enough!" - tough love on tech's gender inequalities from Salesforce's deliberately difficult Dame
If gender equality is to be achieved in the tech sector, it's going to need courage, conviction and cultural challenges, says Salesforce UK CEO Jayne-Anne Gadhia.
A survey from fast-growing online chat provider Intercom shows businesses embracing chatbots for customer interactions - but must still keep it human