In the new world of customer experience, the balance of power is shifting from sellers to buyers and Coupa CEO Rob Bernshteyn wants the CPO to step up
Socio-economic background cuts across all demographic groups, irrespective of race, age, gender, sexuality and the like. Fujitsu has introduced a number of social mobility initiatives in a bid to make its talent pool less monolithic.
Digital Impact Week in London threw up some new global perspectives on an important new set of metrics.
The Tableau Conference 2019 review - we're taking on data prep, AI-for-BI, and we're talking Salesforce (finally)
This year's Tableau Conference shook up my thinking and changed my view of the company. Surprisingly, it had little to do with Salesforce - though I got an earful on that too. Here's my top conference takeaways - and two burning themes I pursued throughout the show.
The charity’s roll-out of Workplace by Facebook provided the ideal piggyback for a new approach to Identity and Access Management (IAM) across its cloud infrastructure.
The focus on ERP go-lives misses the point. There is no ‘go’ button. Successful ERP is about the art of change. Here's what Matt Smith of IFS has learned on achieving ERP business goals.
Nike's Amazon 'divorce' highlights the importance of direct-to-consumer in a brand-conscious omni-channel retail market
NIke has broken off its formal relationship with Amazon as a retail channel with direct-to-consumer reach as its top priority.
Cloud infrastructure isn’t created equal - many factors affect network performance to, from different providers
Pivoting off a detailed report of cloud network performance and some detailed recommendations.
Beyond the evil facial recognition myth - can AI play an ethical role in predictive threat detection?
The stories on facial recognition advances lean strongly towards the concern side, with a host of consequences poorly addressed during rollouts. But is there an AI-for-good role in threat prediction?
Workday's new talent marketplace isn't just to help people find a new job - it's also for placing people in dynamic digital teams, part of the new fabric of work
California's new data protection regime kicks in in January and Microsoft plans to extend its benefits to all US customers.
It's always a bit awkward to know you have to ask an executive a question they can't answer. But that led us to a fruitful conversation about the triumph of data "nerds" - and the work that's unfinished. Understanding that bit is the key to Looker JOIN 2019.