If life after lockdown is too see some kind of return to office working, thought needs to be given to transition back to a new version of normal.
Organizations might leave lockdown behind, but not liability - HR and legal questions around COVID-19 re-opening
While the talk may be of emerging from lockdown, workplace responsibilities will remain subject to constraints and questions of liability.
We may be locked down but development continues apace as we roll out more functionality to make content consumption more compelling.
The announcement of Workplace Service Delivery coincides with a separate integration announcement between ServiceNow and Adobe.
Service technicians need to learn to speak machine and work closely with automation, writes Mark Homer from ServiceMax
The dirty little secret of multi-cloud strategies is connecting them all together into a cohesive network. Cloud newcomers will find it a virtually impossible DIY project. Fortunately there are some emerging services addressing the need.
Sleepwalking to China - COVID-19 response risks surveillance state result, warns UK biometrics commissioner
The fight against COVID-19 could have longer term consequences of an unwelcome nature unless there's more transparency.
New Relic brings out a cloud-based service for intensive distributed tracing to help monitor performance across fast-moving microservices deployments
CEO Bill McDermott welcomes attendees to ServiceNow’s virtual Knowledge 2020 event by doubling down on the company’s workflow USP.
RBS had grand plans for a Monzo rival, but it's now pulled the plug on this particular digital ambition.
A work in progress - Salesforce's plan for re-opening offices involves best practice, employee trust and localization
Re-opening the office building for business is increasingly front-of-mind, but it's not going to be a case of flinging open the front doors, a COVID-19 challenge that Salesforce is trying to tackle with its new Work.com bundle.