Salesforce adds new AI features and Quip collaboration to its Service Cloud so customer service can go beyond solving cases to building relationships
Is the third time the charm for the US Internet of Things Cyber-Security Improvement Act of 2019?
When I hear about a sales enablement tool that achieved 99 percent adoption, that gets my attention. Here's what I learned about how Nutanix uses Clari - and what's next for AI and sales.
A reflection back on last week’s Cloud Expo at London’s ExCel, where it seemed clear a match shift is needed – and possibly imminent – but where vendors and users seem keen to cling on to old ways.
This is a follow up to my review of the book Done Right where I get a progress report on how some of the ideas in the book are working out in practice. It is encouraging.
The first win of a Salesforce client and the signing of the biggest deal to date, but also increased full-year losses.
The devil wears Prada, but there's a need for a lot more to do so. Digital transformation comes into play...
SAP Nation 3.0 - Manifest Destiny provides the kind of call to action for both customers and SAP that has been missing in recent years. As such it is a solid read with something for everyone.
This week - CIOs get serious about digital, but questions about the ROI of digital transformation persist. Plus: the open source powder keg and "everything" as a service. Blockchains need some blocksplaining. Your whiffs include privacy meltdowns.
Some organizations still use on-premise solutions for application performance monitoring! New Relic's Lee Atchison explains why SaaS should be a no-brainer
Autonomous Database trials pick up speed, but Oracle's cloud transition is still too slow for Wall Street
The move to the cloud is happening, but Wall Street would like it to be accelerating faster.
What happens when servitization of products meets productization of services? Phil Wainewright meets FinancialForce CEO Tod Nielsen in the XaaS zone
Before making the leap to SaaS ERP, be sure to evaluate the true cost of what you may be signing up to. Rimini Street's Eric Helmer exposes the hidden costs