Explainability is not just a roadblock to AI adoption - it also has implications for public health and safety. This is how the tensions between transparency, accuracy and performance are coming to a head.
Too many companies choose the wrong goalline, says New Relic's Buddy Brewer, but choosing the right business metrics for your customer KPIs can be a real game-changer.
New Relic's Lew Cirne - observability platforms aren't optional if software matters to you (as the Iowa Democratic Caucus just found out...)
If your organization takes its software seriously, then you need the kind of tech that New Relic has to offer, argues CEO Cirne on a bumpy day for the firm on Wall Street.
Despite the widening group of marketers who don’t believe social media marketing works, there are still just as many doubling down on it in 2020.
Acumatica Summit 2020 highlight - how customer award winner Power Storage Solutions sparked a best-of-breed debate
Is best-in-class really worst-in-class? When it comes to integration, maybe so. And with that, Derrick Elledge of Power Storage Solutions raised a big SaaS question from the Acumatica Summit stage. But there is more to the story - such as how his team took Acumatica live in three months.
SAP finally makes the long anticipated post 2025 maintenance announcement. We break it down to provide context for buyers.
Koch had already invested $3.5 billion in enterprise software giant Infor, but a takeover raises questions about the ERP vendor’s future strategy.
A facial recognition app that can find all of the pictures of you on the internet in seconds sounds the privacy alarm bells. Its sketchy provenance doesn’t help.
Profiling Pimcore, an open source 'Swiss Army knife' for digital customer experience.
Google's 'challenger' cloud business hits $10 billion annual run rate as Alphabet breaks out the numbers for the first time
Alphabet has broken out its Google Cloud revenues for the first time as the big name customer logos rack up.
Buying out-of-the-box software gets you started faster, but can you still differentiate? Choose well and you can gain a two-year advantage, writes IFS CEO Darren Roos
Recently-appointed McDonald's CEO Chris Kempczinski is picking up a digital commitment from his predecessor and taking it to the next level.
The link between counterfeit goods and terrorism - the challenge online retail platform providers must deal with before Donald Trump does it for them
Counterfeiting feeds crime and terrorism, says LVMH CEO Arnault; US President Donald Trump agrees and plans to sort it out.