This week - we take on one of the nuttiest event weeks of the silly season, inundating you with our best stuff across time zones. And, I pay tribute to one of the best enterprise instigators and thorny questions specialists that ever thwarted a press conference. As always: your whiffs.
"Something has changed," Dick Hirsch said to kick off our Sapphire Now podcast, and we were off. Hirsch gave his take on why SAP's shift with the hyperscalers is so important. Here's my rundown of six key points we addressed in the podcast.
At its annual Community Live event this week, cloud ERP and PSA vendor FinancialForce introduced a new customer-centric initiative to speed time-to-value
Events management firm Lincoln West has some specific demands for its Zoho CRM system.
Focusing on the problems between functional silos (and across the value chain and its non-employee constituents) is key to delivering new levels of customer satisfaction, productivity, etc. This is the space Workfront is targeting.
The luxury goods retailer has consolidated disparate, homegrown systems onto SAP.
The management consultancy firm has developed a healthcare product based on Amazon Alexa and ServiceNow that reimagines the hospital bedside call button for the digital age
The France-based waste and water giant has deployed ServiceNow Applications Portfolio Management, to better identify digital project priorities
John Donahoe said that it’s not the aspiration of ServiceNow as a company to “be hot and get sold”. Instead, it’s building for the long term and focusing on purpose.
Doing DevOps at scale is not something we often hear about at Sapphire Now. But Coke One North America (CONA) Services came to the show with a post-Waterfall story - and six lessons to learn from.
The UK recipe box delivery company has used AWS from the outset and CTO Shaun Pearce explains why the company relies on the company as it doubles in size every year.
Calling for a younger Avon Lady - the people challenge for one retail digital transformation program
Recruiting a younger breed of tech-savvy Avon Lady is a priority for the retail institution's digital transformation makeover.