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Cats Protection's catnip is hands-free re-homing in a time of COVID crisis.

Cats Protection's catnip is hands-free re-homing in a time of COVID crisis.
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how digitisation plays a vital role in creating a sustainable business. And a sustainable business is a valuable business.
We spoke to Ujjwal Singh, Head of Product at Workplace from Facebook, about its enterprise digital teamwork strategy for the coming year
TSB has brought systems management back in-house, away from parent company Sabadell. ServiceNow is playing a key role in supporting the ownership of the bank’s IT.
Retailers wanted to 'spread the load' for the 2020 Holiday season as millions more shopper turned to online. Good plan, but how did it work out in practice?
Opacity in AI used to be an academic problem - now it's everyone's problem. In this piece, I define the issues at stake, and how they tie into the ongoing discussion on AI ethics.
Lynne Zaledonis, SVP Industry Marketing at Salesforce, talks through the firm’s new Loyalty Management product and shares her point of view on why companies need to re-imagine how they think about customer loyalty experiences.
SAP telegraphs its business roadmap messaging for 2021. I put that under my critical eye.
Vitamin Shoppe has adapted to operating in the COVID-19 crisis, with an emphasis on employee communication in a world of remote working.
How do you enrich the customer experience amidst the current turbulence? Unit4's Michelle MacCarthy has three recommendations for managing customer success through culture, engagement, and technology
Capital One has been undergoing a multi-year transformation to operate entirely out of the public cloud with AWS.
Women's apparel retailer J.Jill is contemplating the Future of Work in a Vaccine Economy.
Kawasaki Engines needed to make a shift from siloed data to a clearer view of the customer, with the help of Salesforce.