diginomica RSS icon

Sustainability isn’t a ‘nice to have’ anymore - and digitisation plays a vital role This article is sponsored by: ServiceNow logo © ServiceNow

Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how digitisation plays a vital role in creating a sustainable business. And a sustainable business is a valuable business.

Image of someone holding the world in their hands
Read more about Sustainability isn’t a ‘nice to have’ anymore - and digitisation plays a vital role

TSB takes ownership of IT and boosts compliance with ServiceNow This article is sponsored by:

TSB has brought systems management back in-house, away from parent company Sabadell. ServiceNow is playing a key role in supporting the ownership of the bank’s IT.

An image of a high street TSB bank
Read more about TSB takes ownership of IT and boosts compliance with ServiceNow

Data reveals omni-channel retail passed its biggest stress test during the 2020 Holiday season, but what happens next? This article is sponsored by:

Retailers wanted to 'spread the load' for the 2020 Holiday season as millions more shopper turned to online. Good plan, but how did it work out in practice?

question
Read more about Data reveals omni-channel retail passed its biggest stress test during the 2020 Holiday season, but what happens next?

The problem of algorithmic opacity, or "What the heck is the algorithm doing?" This article is sponsored by:

Opacity in AI used to be an academic problem - now it's everyone's problem. In this piece, I define the issues at stake, and how they tie into the ongoing discussion on AI ethics.

Man solving complex problem finds surreal keyhole to success © frankie's - shutterstock
Read more about The problem of algorithmic opacity, or "What the heck is the algorithm doing?"

Re-imagining customer loyalty programs - Salesforce pitches a wider approach This article is sponsored by:

Lynne Zaledonis, SVP Industry Marketing at Salesforce, talks through the firm’s new Loyalty Management product and shares her point of view on why companies need to re-imagine how they think about customer loyalty experiences.

customer
Read more about Re-imagining customer loyalty programs - Salesforce pitches a wider approach

Critiquing the SAP 2021 business roadmap This article is sponsored by:

SAP telegraphs its business roadmap messaging for 2021. I put that under my critical eye.

new year
Read more about Critiquing the SAP 2021 business roadmap

Vitamin Shoppe gets intentional about communication and tech to cope with COVID demands This article is sponsored by:

Vitamin Shoppe has adapted to operating in the COVID-19 crisis, with an emphasis on employee communication in a world of remote working.

vitamin shoppe
Read more about Vitamin Shoppe gets intentional about communication and tech to cope with COVID demands

Enrich the customer experience by starting with your employees This article is sponsored by: Unit4 logo with tagline 250x150px

How do you enrich the customer experience amidst the current turbulence? Unit4's Michelle MacCarthy has three recommendations for managing customer success through culture, engagement, and technology

Silhouette team helped build foundation for growth © yuttana Contributor Studio - Shutterstock
Read more about Enrich the customer experience by starting with your employees

Capital One closes its data centres and goes all in with AWS This article is sponsored by:

Capital One has been undergoing a multi-year transformation to operate entirely out of the public cloud with AWS.

Image of the Capital One logo
Read more about Capital One closes its data centres and goes all in with AWS

IT-ready, business-ready - how retailer J.Jill is coping with COVID-19 and planning for what comes next This article is sponsored by:

Women's apparel retailer J.Jill is contemplating the Future of Work in a Vaccine Economy.

j.jill
Read more about IT-ready, business-ready - how retailer J.Jill is coping with COVID-19 and planning for what comes next
Loading
A grey colored placeholder image