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Generative AI 'knows nothing' says Software AG's CPO. So what are the enterprise use cases? This article is sponsored by:

Amidst all the excitement about generative AI, what is its real use in the enterprise? We talk to Stefan Sigg, CPO at Software AG, and add some thoughts of our own.

Assorted mechanical robots photo by Jehyun Sung on Unsplash

Enterprise hits and misses - generative AI gets enterprise scrutiny, Credit Suisse gets a lifeline, and digital transformation failures get dissected This article is sponsored by:

This week - tech vendors have a lot to say about generative AI - and so do I, thanks to new field reports. Credit Suisse avoids the abyss (and so do we), and tech spending gets a fresh look via the latest data. In the whiffs section, I debut my first generative AI animation.

Shopping for online profitability - Kroger CEO Rodney McMullen plays a pragmatic omni-channel long game This article is sponsored by:

Digital is a priority for Kroger, both in terms of convenience for customers and profit (eventually) for the retailer.

Process mining reinvented - why a consumer-grade user experience is a must have This article is sponsored by:

For process mining software to become the next essential business system, Product and Engineering teams must reinvent the user experience, says Vaishnavi Sashikanth, Chief Engineering Officer at Celonis.

Business success bridge as an industry strategy and economic solution concept connecting two divided paths to join together as a symbol of economy integration with 3D render elements © Lightspring - Shutterstock

UK Power Networks revolutionizes customer support via contact-center-as-a-service This article is sponsored by:

Major energy distributor, UK Power Networks, says cloud-based Content Guru has helped it shoot up the UK customer satisfaction charts

An image of a UK Power networks van and some workers

Shadow IT never dies - why spreadsheets are still running your business This article is sponsored by:

Fifteen years ago, I logged my concerns about the limitations of Excel. Have we overcome these problems? Has the downside of spreadsheets been reduced? A deeper look sees progress in some areas - and plenty of spreadsheets.

ThoughtSpot gives GPT an enterprise analytics focus This article is sponsored by:

ThoughtSpot is using AI to let non-data-experts get insights from their data. Will data professionals see that as a threat? Its CTO goes on the record.

How memory management is key to scaling digital twins in the cloud This article is sponsored by:

Memory management matters - here are a few reasons why.

Digital-first, but not digital-only - Williams Sonoma's omni-channel retail execution looks robust This article is sponsored by:

It's getting tougher in the home furnishings retail sector, but Williams Sonoma CEO Laura Alber is upbeat about her firm's omni-channel strategy.

E-commerce declines for Lands' End, but third party online marketplace revenue is up 37.5% year-on-year This article is sponsored by:

Online marketplaces run by other retailers are proving a positive move for Lands' End.

Steady growth from Adobe in FY23 Q1 earnings, generative AI on deck for next week's Summit This article is sponsored by:

Steady earnings progress from Adobe as it reports for Q1 of FY2023 and sets the scene for next week's Adobe Summit and its take on generative AI

Adobe FY23 Q1 - screengrab from earnings call

Banks - ‘The UK can totally trust us to deliver digital IDs!’ This article is sponsored by:

A techUK roundtable on digital IDs in the banking sector – and beyond – seemed upbeat and innovative. But really, it revealed a massive cart being put before a small, mysterious horse.

PagerDuty hits first $100 million quarter and sees growth in big spend customers This article is sponsored by:

Digital operations vendor PagerDuty has had a stellar year, despite tougher macroeconomic conditions and elongated buying cycles.

Image of someone pointing to a DevOps cycle