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It’s time for CRM applications to fulfill their promise This article is sponsored by: Oracle logo © Oracle

CRM systems have historically overpromised and underdelivered. Nate Skinner of Oracle argues that a new generation of intelligent systems will finally deliver the automation B2B sales and marketing teams need.

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Google Cloud kicks off Next 21 with focus on sustainability, Data Cloud, edge and collaboration This article is sponsored by: Google Cloud Next 21 logo © Google Cloud

Google Cloud kicks off its annual conference Next ‘21 this week with a slew of product announcements - but key themes emerge.

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Christmas is (maybe) cancelled! Salesforce retail data indicates the hefty price of a global supply chain crisis this Holidays season This article is sponsored by:

There's a global supply chain crisis out there and Salesforce data predicts it's going to cost us all this Holidays season.

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Ada Lovelace Day - hacker Alissa Knight on being a trans woman in a man's world This article is sponsored by:

To commemorate Ada Lovelace Day, we celebrate the achievements of Alissa Knight, a trans hacker who moved from the dark side into the light, became a serial entrepreneur, author and content creator, all before the age of 40.

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Enterprise hits and misses - CMWorld stirs the content debate, Zoom regroups, and Twitch adds it name to the 2021 data breaches This article is sponsored by:

This week - CMWorld provokes a content and attention debate, while the virtual event binge rolls on. Walmart and Home Depot team up for the last mile, and Zoom regroups. We can now add Twitch as a contender for "worst data breach of the year."

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AI doesn't explain itself - machine learning has a "Deus ex Machina" problem This article is sponsored by:

Too often, AI vendors tell us - "Machine learning handles that." So what exactly does that mean? Vendors are making what I call Deux es Machina claims about AI - now it's time to back those claims up.

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Eyes down for keynote buzzword bingo - a Brian Sommer masterclass This article is sponsored by:

If you can say ‘blockchain’ without cringing, maybe you’re ready to sell enterprise software. I recently caught a masterclass performance and wants to share the best practices with you. Enjoy!

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Can sustainable supply chains save the world? This article is sponsored by: Big Ideas Logo © Kinaxis

A discussion of how supply chain practitioners can build towards a circular economy, fostering transparent reporting and collaboration with suppliers to improve sustainability

Circular economy - hand holding grass sustainability loop with choice of globes © BsWei - shutterstock
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How Steinway & Sons changed financial planning to keep pace with the pandemic economy - a Planful use case This article is sponsored by:

I don't think a single finance team would argue against agile planning. But how do you pull it off? Here's how Steinway & Sons adapted to pandemic economy planning, and emerged with a better process.

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ICO has “strong concerns” about independence if GDPR changes go ahead This article is sponsored by:

The UK’s data regulator - the Information Commissioner’s Office (ICO) - has said that government proposals could limit the ICO’s ability to hold the government to account.

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You have the power! Consumers, not companies, are in charge of business communications now, say Zendesk and WhatsApp This article is sponsored by:

WhatsApp and Zendesk share best practice examples of firms following their customers, not vice versa.

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