Viva la revolution! AI use cases in B2C commerce – it’s time to move forward This article is sponsored by:
Marketing, meet AI! Now, what’s next?
Marketing, meet AI! Now, what’s next?
NHS waiting times are at record levels and industrial action is putting the system under further pressure. Whilst technology is part of the solution, we must resist the temptation to view it as the only answer.
This week - Davos stoked the fires of essential tech debates - now we have to solve them. Enterprise tech spending forecasts are still up, but downgraded by consumer tech woes (and layoffs). Can next-gen tech overcome practical (budget) barriers? Your whiffs include... pet fish abusing credit cards.
The World Economic Forum hosts an important debate that exposes the core beliefs and challenges of tokenization and the Web 3.0 world
A wide-ranging debate around data sharing and collaboration brought up some interesting questions and observations.
Keeping quiet over climate strategies is the latest obstacle to organizational climate action.
Digital work requires a different management style with minimal supervision. Here's how Phil Libin, CEO of video meetings app mmhmm, organizes work in distributed teams.
With its annual CX Trends survey finding that customers want better experiences, Zendesk proposes AI-enabled Immersive CX as the way forward.
The Industrial Metaverse is taking shape - here's the lie of the land so far...
Aided by LatCo Cantium Business Solutions, the project saw how the use of tablets, Alexa and internet-enabled services could help tackle the digital divide in the ‘Garden of England’, Kent
The amount of waste involved in retail returns is staggering, yet it doesn't have to be that way. Sustainable retail returns can be a viable part of the circular economy - early adopters are proving why.
CONFERENCE SKETCH - a Davos panel on financial innovation finds an industry talking up ‘the poor’ while bickering about disaster.
SAP's Thomas Saueressig and Peter Maier have authored a notable book on the trends enterprise customers must address. But does the book succeed in its editorial aims? Here's my opinionated review - and a look inside its creation.