What constitutes modern ERP? Reacting to the views of Unit4 CEO Mike EttlingThis article is sponsored by:
Some view ERP as a legacy concept. Others stake their future on it. They are both right. It all depends on what type of ERP future you are talking about. Unit4 CEO Mike Ettling gave diginomica his take on mid-market ERP - it's worth a review.
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How to make a people-first culture permanentThis article is sponsored by:
Businesses are relying more than ever on the employees who provide a people-first service. Lisa Dodman of Unit4 shares the recipe for creating a people-first culture that can be embedded within your organization.
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Five ways to empower your service agents and reap repeat customersThis article is sponsored by:
The old "just give us a call" approach to customer service isn't enough - consumer expectations are set much higher. Candice Mueller of Freshworks offers five ways you can empower your service agents to provide customer delight and satisfaction.
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Create inclusive cultures with relational leadershipThis article is sponsored by:
In the second part of this series from Salesforce, Karen Mangia and Mack Fogelson explore what it means to be an effective relational leader and create inclusive an culture.
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Enterprise hits and misses - Tech companies respond to exploits, Amazon flexes for the holidays, and on-the-ground events get a safety playbookThis article is sponsored by:
This week - Salesforce issues an on-the-ground safety playbook (and functionality), but will it be enough? Amazon seems to have avoided the holiday supply chain crunch, but how? AWS remains in the spotlight, but exploits and security hacks also grab headlines. Plus: your whiffs.
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IFS - building an enterprise application platform that meets customers where they are (2/2)This article is sponsored by:
An interview with Christian Pedersen, Chief Product Office of IFS, about building an enterprise application platform from parts that are 'individually deployable yet inherently integrated.'
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Salesforce's New York state of mind - Dreamforce shows real world events can be done in the US and here's how This article is sponsored by:
Safety first as Dreamforce heads back to New York City, where Salesforce co-CEOs Marc Benioff and Bret Taylor pitch learnings for other real world event organizers to explore.
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Unit4 report - public sector digital change held back by budget cuts, leadership resistance and lack of skills This article is sponsored by:
Unit4’s State of the Digital Nation report makes for some sobering reading. Despite the COVID-19 pandemic showing real change is possible, there are still a number of barriers to face.
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