diginomica

Five things we learned about ITSM last year This article is sponsored by:

Technology played a critical role in helping IT service teams adapt. Prasad Ramakrishnan shares the highlights from the Freshworks annual benchmark report, and some noteable industry winners and losers statistics.

Bronze, silver and gold trophy awards on a podium © qimono - Pixabay

UX accessibility must move beyond developers - Karen Hawkins on how to turn digital accessibility into a team practice This article is sponsored by:

UX accessibility is no longer a nice to have. But if you put this solely on your developers, it's not going to work out. Karen Hawkins of eSSENTIAL Accessibility explains how to take digital accessibility further; I reflect on diginomica's UX lessons as well.

Karen Hawkins of eSSENTIAL Accessibility

ServiceNow exceeds Q1 2022 guidance as the platform continues to gain traction across the enterprise This article is sponsored by:

ServiceNow CEO Bill McDermott is also confident about the firm hitting its target of $10 billion revenue by 2024.

Meta gets a boost on Wall Street despite mixed results - but nobody mention Elon Musk! This article is sponsored by:

Meta's share price was up on a decidedly mixed quarterly report, but the brakes are being put on in several areas of the firm.

Google's cloud performance impresses, even as Alphabet disappoints This article is sponsored by:

Google's cloud arm continues to grow.

Where physical meets digital – how digital twins are unearthing new insights for asset-intensive organizations This article is sponsored by:

Digital twins can increase predictability of future maintenance of mission-critical, high-cost, and often complex assets, thereby lowering risk for organizations in asset-intensive industries. Michael Ouissi, Chief Customer Officer, IFS, examines the value for three such industries.

digital twin concept machine learning © local_doctor - Shutterstock

Salesforce TrailblazerDX - automating the way to a future where enterprise software comes to you This article is sponsored by:

The developer branch of the Salesforce Ohana is gathering in San Francisco today. Salesforce co-founder Parker Harris explains the importance of this and points to what's to come.

Microsoft beats expectations with Q3 performance built on clouds This article is sponsored by:

Microsoft's cloud offerings underpin a strong quarter and allow CEO Satya Nadella to remain confident despite the macro-economic climate.

UK’s COVID-19 Bounce Back Loan scheme undermined by poor data management This article is sponsored by:

MPs on the influential Public Accounts Committee found that the government and the British Business Bank would have suffered fewer losses had they invested in better data management.

An image of Houses of Parliament in London

Why ESG, and why now? New data reveals how companies can meet ESG demands - and innovate supply chain management This article is sponsored by:

Environmental, social and governance measures are now a high priority for consumers - but are organizations ready to deliver? Todd Wells of Acumatica shares three ways that IT leaders can achieve their ESG goals.

World green environment © ejaugsburg - Pixabay

Freshworks CRM for E-Commerce offers joined-up marketing, sales and support for online retail This article is sponsored by:

Freshworks integrates to Shopify, adds messaging and intelligent chatbots, and joins up e-commerce, marketing and customer service, in a new offering for online retailers.

Boxes in a trolley on a laptop keyboard © William Potter - Shutterstock

10x Banking makes personalized financial services a reality with Confluent and Kafka This article is sponsored by:

10x Banking is aiming to reinvent the industry with its SaaS banking platform - where real time event streaming data, enabled by Confluent, is at its core.

ServiceMax brings KPI dashboards to FSM, adds asset data to Salesforce Field Service mobile app This article is sponsored by:

ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app.

Engineer with tablet checks robot welding in intelligent manufacturing factory © PopTika - shutterstock