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Five things we learned about ITSM last year This article is sponsored by: Freshworks logo

Technology played a critical role in helping IT service teams adapt. Prasad Ramakrishnan shares the highlights from the Freshworks annual benchmark report, and some noteable industry winners and losers statistics.

Bronze, silver and gold trophy awards on a podium © qimono - Pixabay

UX accessibility must move beyond developers - Karen Hawkins on how to turn digital accessibility into a team practice This article is sponsored by:

UX accessibility is no longer a nice to have. But if you put this solely on your developers, it's not going to work out. Karen Hawkins of eSSENTIAL Accessibility explains how to take digital accessibility further; I reflect on diginomica's UX lessons as well.

Karen Hawkins of eSSENTIAL Accessibility

Where physical meets digital – how digital twins are unearthing new insights for asset-intensive organizations This article is sponsored by: IFS logo

Digital twins can increase predictability of future maintenance of mission-critical, high-cost, and often complex assets, thereby lowering risk for organizations in asset-intensive industries. Michael Ouissi, Chief Customer Officer, IFS, examines the value for three such industries.

digital twin concept machine learning © local_doctor - Shutterstock

Why ESG, and why now? New data reveals how companies can meet ESG demands - and innovate supply chain management This article is sponsored by: acumatica logo 290x73

Environmental, social and governance measures are now a high priority for consumers - but are organizations ready to deliver? Todd Wells of Acumatica shares three ways that IT leaders can achieve their ESG goals.

World green environment © ejaugsburg - Pixabay
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