CIO interview - Deutsche Bahn builds central IT platform for change This article is sponsored by:
Deutsche Bahn is stepping up its efforts for centralized change to be more sustainable, digital and reliable
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Data is fueling the drive to transport sector efficiency
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Business leaders aren't just investing in technology to drive change in the transport sector. Samsara's Philip van der Wilt examines the power of data as fuel for innovation.
The 2024 enterprise software un-predictions This article is sponsored by:
Each year, Jon and Brian try to bring you the saltiest tech (un)predictions the world has ever known. And each year, a few of them somehow come true despite themselves. Tech marketers, spike your eggnog - this one doesn't let up until the spiciest buzzwords of 2024 are unveiled.
TruEra - baking hallucinations into AI quality assurance This article is sponsored by:
Researchers and vendors are developing a variety of complementary approaches for measuring hallucinations in AI. TruEra is baking this into the AI development process.
Citizen Developer - your time has come! This article is sponsored by:
The idea of the Citizen Developer is often politely scoffed at and dismissed by software vendors and business users. But over at low-code developer, Mendix, the notion is gaining traction.
How Walgreens Boots Alliance avoids AI vendor hype This article is sponsored by:
The healthcare and retail giant’s international CIO says digital leaders must be careful to avoid being swayed by hype.
Is self-service all that? The problem with self-service analytics This article is sponsored by:
Self-service isn't as straightforward as some would think...
Enterprise hits and misses - enterprise LLMs heat up, holiday shoppers spend (online), and the return to office debate isn't over This article is sponsored by:
This week - enterprise LLMs heat up - and I file my first live gen AI use case. Holiday shopping numbers look good so far - at least from the online lens. Vendors file upbeat earnings, and return to office is declared... dead? And yes, the un-predictions are coming.
Employee experience is being transformed – here’s how AI is helping
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How can AI make a difference to service agents in the employee experience? Matthias Goehler of Zendesk points to some key examples.
The end of the offset? Navigating carbon offset projects in a market under scrutiny This article is sponsored by:
As leaders gather in Dubai for COP28, the validity of voluntary carbon offset programmes face scrutiny for their effectiveness.
Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot This article is sponsored by:
If enterprise LLM vendors want to deliver business results, they must earn the trust of customers and employees alike. Can this be done without hallucinations? It's a provocative claim - one that led me to document my first live gen AI story with LOOP Insurance, which utilizes Quiq's AI bot.
How Munch Museum is using AI to give its audiences new access to the history of art This article is sponsored by:
The museum dedicated to the work of prolific Norwegian artist Edvard Munch is embracing emerging technology and developing fresh opportunities.
Why 60% of UK workers do not want to learn new digital skills This article is sponsored by:
Lloyds Bank’s 2023 Consumer Digital Index reveals that 7.5 million (18%) people do not have the required digital skills for the workplace.
