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Algorithms are certainly more invented than discovered, and the conversation about the responsibilities of their inventors has barely begun, says Salesforce's Peter Coffee.
Algorithms are certainly more invented than discovered, and the conversation about the responsibilities of their inventors has barely begun, says Salesforce's Peter Coffee.
A focus on omni-channel tech reaches across the entire retail sector, taking in the DIY and home improvement markets occupied by the likes of Home Depot and Lowes.
Getting drafted into "startup advisor" made me rethink my startup lessons, and how they might apply to other companies - and teams with attitude. Here's the tips that stood the test of time.
Walmart's in an exciting place when it comes to its omni-channel digital strategy, a stark contrast to the likes of Target.
Modern application performance management (APM) software focuses most on digital and mobile apps but must also measure business performance on the back-end
Moderation in social media - or apparent lack of it in Twitter's case - is back in the headlines. There are lessons here for enterprise app design too
The demise of Spreecast provokes a debate on the state of today's webinars. The short answer: webinars stink. At best, they fail as must-see events. A deeper look shows the logic in today's perfunctory webinars. Plus: a chance for great online events waiting to be seized.
My recent forays into augmented reality got me thinking - how should we factor these new technologies into UX design? Jeff Piazza of Behavior Design has some answers. Here's what he told me about the readiness of VR, AR, and 360 video, and what he's learning from current projects.
Both sides of IT – the vendors and the users – continue to struggle in finding a common language to define what IT can off in business/practical terms, and so continue to hide behind tech talk, even though it is becoming increasingly useless at describing what users actually require, or what vendors can offer them.
By 2018, the UK's retail banking industry should be mobile-enabled and built around open APIs to improve the customer experience. It's a tough deadline to be met.
Hugo Boss is working with Uber to create a digitally-enabled omni-channel VIP experience for high end clients. But will this halt its online decline?
William Hill has invested heavily in technology to create an online future for itself, but its Trafalgar platform has added to distractions that have damaged the business.
Wells Fargo's head of R&D and innovation Bipin Sahni on the mix of approaches that connect smart minds inside the bank with new ideas and technologies from outside.