The COVID-19 crisis adds to the pressure on marketing professionals. Salesforce's Ashling Kearns highlights some priorities ahead for all marketers.
Planful Virtual Tour 2020 - how the Boston Red Sox finance team uses modern planning tools to rethink a disrupted market
Planful's Virtual Tour is underway. One standout so far: an unflinching story from the Boston Red Sox - and how their finance team is responding. Planning amidst uncertainty? Here's the questions they are tackling.
No need to call ‘cut!’ - Workplace from Facebook keeps the National Film and Television School teaching during COVID-19
During the current pandemic, students are still learning at the NFTS as Workplace from Facebook takes over in delivering remote training and education.
If COVID-19 has made people wary of touching hard coinage and paper money, has the virus become an inadvertent weapon in the war on cash as the future of digital payments is fought out?
ServiceNow expands employee safety and well-being services to help the C-Suite manage return to workplaces
We speak to Blake McConnell, ServiceNow’s SVP Employee Workflow Products, about how employee safety and health is top of mind for companies grappling with the COVID-19 pandemic.
Digital acceleration of underlying transformation - the main takeaway from COVID-19 for the fast food sector
Four fast food brands share their experiences of how COVID-19 and lockdown has made digital transformation all the more urgent.
Grubhub CEO on why his firm’s disruptive digital business model is misunderstood by customers and legislators
Grubhub's commission fees have come under fire from all sides, with 'exploitation' complaints exacerbated by the current COVID-19 crisis.
Uber Eats, Grubhub and the “silver lining” to the COVID-19 crisis as the consumer shift to digital food delivery platforms accelerates
Uber Eats has had a good COVID-19 crisis to date, but will a rumored takeover of rival Grubhub be one step too far?
It's when things go wrong that you discover the extent to which retailers have thought through their CX processes. Once again we have an example of how it should not be done.
Doteveryone interim CEO Catherine Miller - “We've always liked tech; we just don't want all the crap that comes with it.”
The COVID-19 pandemic has accelerated appreciation of crucial digital services platform, but it's also reminded society of some significant exclusion problems and divisions between IT buyers and sellers.
At a time when we need digital services the most, we trust tech companies the least - a damning verdict from Joe Public
The COVID-19 outbreak has made key internet platforms and services an integral part of daily life. It's unfortunate then that the public has such a low image of the tech sector.
Transport-as-a-Service platform providers have been badly hurt by the COVID-19 pandemic, but what happens as lockdown is lifted remains to be seen...