Fixing up Lowe's is a renovation project that needs its own digital improvement This article is sponsored by:
Lowe's CEO says he knows what the problems are and he now has the team in place to fix them, but it's going to take time.
UX and application design
The fifth-gen net is much more than “fourth+1”
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5G is coming and is going to bring changes, but it's more than just a plus-one on 4G, says Salesforce's Peter Coffee.
HSBC aims for mobile-centric banking This article is sponsored by:
Sitting down with the bank’s Global Head of Digital Engagement to talk mobile, security and digital skills
Know your desired outcomes – IoT and the consumable future
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The Internet of Things (IoT) is leading us into a consumable future - to make the most of it, know what outcomes you desire, advises ServiceNow's Chris Pope
Is CX the new killer app for ERP vendors? I seriously doubt it This article is sponsored by:
Is your CEO or CMO getting pitched a new customer experience (CX) solution? Before they commit to anything, have them read this frank viewpoint about the space.
Weekend musing - what a small local butcher can teach the enterprise about CX This article is sponsored by:
A small butcher can show the enterprise how to offer a customer experience that allows them to thrive, regardless of the economy or competition for the mega supermarkets.
2019 - when the content platform wars get real as Disney readies its Netflix-killer app This article is sponsored by:
Disney has been readying itself to take on its digital disruptors at their own game - and it's nearly time for full-scale battle to commence.
As ad spend moves to digital is it enough to drive digital transformation in CX? This article is sponsored by:
Ad spend in the UK is up but should we celebrate or beware? As always, it depends and while much thinking centers on GDPR/Brexit, there's other things going on.
Transformation in retail is no luxury
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Jamie Merrick shops around for exemplars of digital transformation in action across high profile retail brands.
Calories and community, weight and wellness - the digital reinvention of WeightWatchers This article is sponsored by:
WeightWatchers has shed a lot of letters to become the slimmed-down WW, for better or worse. Digital spend is intended to add weight to the transformation.
FinancialForce and the quest to remake midmarket ERP for a digital world This article is sponsored by:
The latest release from FinancialForce builds in analytics and billing in the quest to remake midmarket ERP as agile and connected for a digital world
Q3 Shopping Index - raising digital retail hopes for a Happy Holidays? This article is sponsored by:
The latest Shopping Index from Salesforce suggests a healthy Holiday season ahead.
SAP TechEd 2018 - PostNL pushes the cloud boundaries, API development and integration This article is sponsored by:
PostNL has gone all in on the cloud. It's an expansive strategy that allows it to expand its business and serve customers in ways that are not possible in the on-premise world. Here is their story.
