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The next best thing since the last best thing! Some tech hype models to live by This article is sponsored by:

While ChatGPT is capturing a lot of press lately, is anyone really thinking about the hype associated with it and other all-new technologies? Are readers not being discriminating enough and accepting too much at face value? Here are some interesting models to ponder while evaluating the hype around AI and ChatGPT.

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Zendesk sees AI driving uptake of Immersive CX This article is sponsored by:

With its annual CX Trends survey finding that customers want better experiences, Zendesk proposes AI-enabled Immersive CX as the way forward.

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Trim the long tail This article is sponsored by: salesforce-sidebar

Peter Coffee of Salesforce explains why number-crunching needs to look beyond budget snipping and explore simplifying the vast array of applications enterprises use.

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Product tour and demo software – a look at Storyscale This article is sponsored by:

The use cases for product tours and demo software are varied and touch all customer-facing departments in the organization. Next up, Storyscale.

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Frictionless Enterprise - the evolution of the digital user experience This article is sponsored by:

We start the New Year with the next in our series on the journey to Frictionless Enterprise, as Phil Wainewright examines the ongoing evolution of the digital user experience.

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2022 - the year of Total Experience use cases This article is sponsored by:

As ever, diginomica spent its time this year diving into customer stories. But in 2022 there was a common theme across many of them - total experience. Take a look at some of the most interesting digital enterprise examples from across the year.

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2022 - the year in Partner Commentary This article is sponsored by:

Across 2022, diginomica's partner ecosystem has added yet more commentary and analysis. Here's a selection of the best.

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The Very Group adopts Jira Service Management to improve employee experience and comply with financial regulations This article is sponsored by:

Online retailer The Very Group is bolstering its service experience across the business through the use of Atlassian’s Jira Service Management tool.

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Meta brings VR to business meetings - is this the enterprise gateway to the metaverse? This article is sponsored by:

Meta's new Quest Pro headset marks its foray into persuading businesses that there's value in deploying VR technologies - could online meetings be the killer app for the enterprise metaverse?

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