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Qualtrics CEO explains why AI should be used to elevate the human experience between organizations and consumers This article is sponsored by:

Zig Serafin, CEO of Qualtrics, explains to diginomica that the proliferation of AI means that consumers will pay a premium for human-like experiences with organizations. But we need AI to build a ‘memory’ of our consumers to facilitate how we engage with them.

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World leading art and design university - RCA - implements ServiceNow to improve staff and student experience This article is sponsored by:

Royal College of Art (RCA) takes a unique approach to postgraduate education, but it needed to overhaul its case management systems. Partnering with Bloomberg, it is rolling out ServiceNow to support its staff and students.

female student studying using laptop and learning online © BalanceFormCreative - Shutterstock

Accenture Technology Vision 2024 - a more human interface requires a solid data foundation This article is sponsored by:

Accenture’s new Technology Vision 2024 predicts human by design technologies will reinvent industries and redefine leaders. However, enterprises need to focus on integrating their data infrastructure and empowering human experts to take part in this next wave of innovation.

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