An omni-channel retailer that is still thinking about the 'pros and cons' of having a mobile app. Pier 1 Imports isn't exactly at the bleeding edge of digital thinking.
Netflix has disrupted the broadcast TV industry and now has its sights on the movie business. Chief Content Officer Ted Sarandos talks through the challenges ahead.
For every innovation, we need today to include in our assessment some questions of the form, “What if this catches on?”, says Salesforce's Peter Coffee.
US fashion retailer Express had a to-do list around omni-channel a year ago. The results from its latest progress report are encouraging.
Student success is set to be a big focus for 2018 in higher education. Unit4's Otmar Zewald outlines 12 trends that will empower students to achieve more
A pilot of Google Glass at automotive seat maker Fisher Dynamics shows the potential and limits of wearables and IoT on the manufacturing shop floor
User-generated content that advocates for brands is all the rage. But how willing are consumers to do it? And are we on a slippery branded slope? We analyze examples and data from Sprout Social.
Digital signature provider HelloSign adds its white-label e-signing technology to the new Salesforce Essentials SMB edition
The tire maker had ambitions to become a tech company at Dreamforce.
Getting chatty with Alexa provides a spooky insight into the potential for voice tech at Splunk.
Twitter's been handing out the wrong user numbers, but Wall St didn't mind. Meanwhile Alphabet is playing the long game.
Coffee could be the next digital battleground for McDonalds, but in the meantime there's progress on its transformation program.
This week - can conversational UIs smash walled gardens? Or will they lead to a new phase of vendor lock-in? Plus: Google and Facebook and their algorithmic foraging. And, of course, your whiffs.