CRM chief Mike Rosenbaum tells us how Salesforce Essentials puts SMBs right at the heart of the cloud giant's sales and customer service products
Communications service provider Twilio takes on legacy giants with Twilio Flex, an enterprise PaaS for the contact center
If health is "the new skinny" and wellness is a priority, there are disruptive opportunities for Fitbit and Weight Watchers.
Most enterprises are already trying to stick up to five different cloud services together to create unified service environments, so how about a tool that already works with at least 18 of them?
Deliveroo is expanding its tech headcount as third party delivery services become ever more important to the fast food industry.
Royal Bank of Scotland has had a turbulent decade, but last week's first profit in that time marks a psychological turning point towards proactive digital investment.
Programmatic ad tech and podcasts - the latest in Pandora's 'jam tomorrow' survival strategies.
Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI - 5 digital enterprise trends converge in the future of coaching networks
Fleet management provider Drive Software Solutions needed to make its DRIVE software viable for the SMB market and used Oracle Cloud to do so, says ODO GM Gordon Lyster.
Lloyds Banking Group has repaid its taxpayer bailout and is now focused on building on its digital banking successes to date. Phase 3 comes with a hefty price tag though.
In this edition – why Facebook's comments over shares News Feed change matters far beyond Facebook. How to tell the real influencers from the fakes, and: why brands should reckon with Alexa for content.
The U.S. election aftermath has brought the ethical issues of algorithmic life into sharp focus. But it's time for companies to admit that brute force algorithms also undermine the customer experience. Here's my rant-with-a-purpose.
Today's digital generation expects efficient, online citizen services. Will 2018 be the year governments get them in order? asks Unit4's Henk Jan Onstwedder