Integrating CXO data at US Citizenship and Immigration Services with ServiceNow
US Citizenship and Immigration Services had little insight into its budgets and spending, which meant long-term planning was hard. It’s now integrating this data into ServiceNow.
The failure of Zoom’s Five9 acquisition has implications on its strategy and for that of a competitor with a similar vision and plans.
conXion 2021 - in the zone with Geoffrey Moore
Building a connected enterprise is crucial, says Geoffrey Moore. Zonal thinking can help organizations put true transformation in place.
First impressions from Content Marketing World prompt some interesting questions.
Office redesign is a booming business as employers repurpose their workplaces to cater to the changing demands of a hybrid working world.
The University of Southern California wanted a connected world anyway, but COVID focused thinking significantly.
Two end user organizations and the stories of their respective e-commerce transformation journeys.
Dreamforce's physical gathering this year may be limited in numbers, but those who are present have had to go through a commendably robust health checking regime that organizers of other large industry gatherings would do well to emulate.
Hyperforce expands its footprint, but there is a line waiting to be served...
Slack cost Salesforce a lot of money. At Dreamforce this week there will be a huge focus on explaining why it was worth the ticket price. COO Bret Taylor and Slack CEO Stewart Butterworth have their messages ready.
Kroger 'had a good war' throughout the COVID crisis; now it's time to win the peace in a turbulent Vaccine Economy.
Web site accessibility is a rewarding discipline - and a regulatory obligation. But many organizations are not making the investment. Why? In search of answers, I went inside a web accessibility report from Avasant's Computer Economics group.
Google announces new features and devices designed to facilitate hybrid workplaces in organizations.
