How Lands End found its way back to firmer ground via data science and tech focus
Lands End CEO Jerome Griffith inherited an e-commerce company that didn't operate like an e-commerce company. Three years later, things are looking up.
Archive: Mobile
Still a case of Bed, Bath and Beyond hope as the retailer's new CEO aims for omni-channel catch-up?
Bed, Bath & Beyond's new CEO has inherited a need for digital investment just to play catch-up on basic omni-channel retail capabilities.
A home-grown challenger to Walmart and Amazon takes shape as India's retail e-commerce sector hots up
Indian legislators have been willing to protect local firms from the likes of Amazon and Walmart, but now a significant domestic challenger is poised to take on the US interlopers.
Hudson's Bay Company still fixing the digital fundamentals against backdrop of bigger losses and a takeover battle
There have omni-channel retail transformation successes this year; Hudson's Bay Company isn't among their number.
Dreamforce 2019 - Bluewolf's State of Salesforce 2020 report says look inward for value
Bluewolf's State of Salesforce report is out with more insights into the current adoption and usage trends in the Salesforce user community.
On the quest for a modern and meaningful work experience
Modern work experience is all about purpose and fulfilment - and reducing the admin burden. ServiceNow's Chris Pope explains how enterprises can start making changes
M&S's online mea culpa as transformation program stumbles
M&S has major transformation plans, but its online aspects are flat performers.
Digital transformation in banking - did we just decide not to talk about it?
Digital transformation programs used to be pitched hard by banks, but are they now part of the new norm?
The sneaker drops - former ServiceNow CEO Donahoe moves to Nike to step up the digital pace
CEO musical chairs continue - McDermott's off to ServiceNow; Donahoe is off to Nike.
Atom Bank - using Google Cloud to create the bank of the future
How mobile-only bank Atom is using Google Cloud to support its roll out of new services for customers.
Why you should care about ultra-wideband - fine-grained location sensing isn’t just for lost luggage
What is ultra-wideband and why should you care anyway? Spoiler - there's an Apple angle...
Most event apps are stuck in legacy mode, but Whova isn't - a progress report from Controlling 2019
The quest for a halfway decent mobile event app is fraught with the peril of time wasted. But at Controlling 2019, attendees embraced an event app in a way I've never seen before. It made a difference.
Crunching Salesforce holiday shopping data - why a shorter holiday season will give retailers an omni-channel gut check
Salesforce is predicting a record holiday shopping season - but not so fast. This holiday season is shaping up as an epic omni-channel gut check. If retailers want to get on the winning side, there's work to do.