Lands End CEO Jerome Griffith inherited an e-commerce company that didn't operate like an e-commerce company. Three years later, things are looking up.
Bed, Bath & Beyond's new CEO has inherited a need for digital investment just to play catch-up on basic omni-channel retail capabilities.
A home-grown challenger to Walmart and Amazon takes shape as India's retail e-commerce sector hots up
Indian legislators have been willing to protect local firms from the likes of Amazon and Walmart, but now a significant domestic challenger is poised to take on the US interlopers.
Hudson's Bay Company still fixing the digital fundamentals against backdrop of bigger losses and a takeover battle
There have omni-channel retail transformation successes this year; Hudson's Bay Company isn't among their number.
Bluewolf's State of Salesforce report is out with more insights into the current adoption and usage trends in the Salesforce user community.
Modern work experience is all about purpose and fulfilment - and reducing the admin burden. ServiceNow's Chris Pope explains how enterprises can start making changes
M&S has major transformation plans, but its online aspects are flat performers.
Digital transformation programs used to be pitched hard by banks, but are they now part of the new norm?
CEO musical chairs continue - McDermott's off to ServiceNow; Donahoe is off to Nike.
How mobile-only bank Atom is using Google Cloud to support its roll out of new services for customers.
Why you should care about ultra-wideband - fine-grained location sensing isn’t just for lost luggage
What is ultra-wideband and why should you care anyway? Spoiler - there's an Apple angle...
The quest for a halfway decent mobile event app is fraught with the peril of time wasted. But at Controlling 2019, attendees embraced an event app in a way I've never seen before. It made a difference.
Crunching Salesforce holiday shopping data - why a shorter holiday season will give retailers an omni-channel gut check
Salesforce is predicting a record holiday shopping season - but not so fast. This holiday season is shaping up as an epic omni-channel gut check. If retailers want to get on the winning side, there's work to do.