Plan now for 6G, expert panel says This article is sponsored by:
What might next-generation 6G networks offer us, and why?
Mobile
Salesforce looks to enable field technicians as the new frontier of customer experience This article is sponsored by:
How modern technology is changing field technicians from digital outcasts to frontline customer experience ambassadors - a conversation with Taksina Eammano, EVP & GM Field Service at Salesforce.
Interactive quizzes help broadcaster KAN 11 score mobile engagement goal This article is sponsored by:
Israel’s state broadcaster KAN used Sport Buff technology to engage thousands of viewers during the World Cup – and now it wants to do even more.
MessageGears acquires Swrve, adding mobile messaging to customer marketing This article is sponsored by:
MessageGears makes a major mobile move with its acquisition of Swrve.
Frictionless Enterprise - the evolution of the digital user experience This article is sponsored by:
We start the New Year with the next in our series on the journey to Frictionless Enterprise, as Phil Wainewright examines the ongoing evolution of the digital user experience.
Primark looks to click-and-collect to give physical stores TARDIS capabilities This article is sponsored by:
Primark stores won't be able to travel in time, but they will become bigger on the inside courtesy of click-and-collect (at last!)
Zendesk Relate - how conversational CRM is changing the hotel experience This article is sponsored by:
Hospitality brands such as Four Seasons and Soho House are using messaging and mobile apps to improve the guest experience.
UX accessibility must move beyond developers - Karen Hawkins on how to turn digital accessibility into a team practice This article is sponsored by:
UX accessibility is no longer a nice to have. But if you put this solely on your developers, it's not going to work out. Karen Hawkins of eSSENTIAL Accessibility explains how to take digital accessibility further; I reflect on diginomica's UX lessons as well.
ServiceMax brings KPI dashboards to FSM, adds asset data to Salesforce Field Service mobile app This article is sponsored by:
ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app.
Two shopping lists for online grocery offerings - Albertsons boosts omni-channel capabilities to secure customers for life (2/2) This article is sponsored by:
Albertsons CEO ticks off the omni-channel items on his shopping list.
Digital efficiency focus remains on track at Lowe's and The Home Depot as margins come under supply chain pressure This article is sponsored by:
The home improvement retail sector boomed during the COVID crisis, but can it sustain growth levels in the Vaccine Economy?
Ticket to ride - Uber and Lyft see a booster in the Vaccine Economy This article is sponsored by:
Omicron caused a blip, but the two transportation sector digital disruptors saw an upturn in activity towards the end of last year.
Frontline workers hate filling in forms. Wizy makes the case for image-centric apps This article is sponsored by:
Most mobile apps for frontline workers come from a paper-based legacy. Startup Wizy believes these deskless workers deserve an image-centric alternative.
