CRM chief Mike Rosenbaum tells us how Salesforce Essentials puts SMBs right at the heart of the cloud giant’s sales and customer service products
Paddy Power Betfair has completed the necessary platform integration following the merger, but that’s come at a price as the firm’s lost digital leadership to rivals. Time to play catch-up.
Multi-channel, multi-brand customers spend up to ten times more than single channel, single brand ones, so understanding how to influence them is crucial at The GAP.
Most enterprises are already trying to stick up to five different cloud services together to create unified service environments, so how about a tool that already works with at least 18 of them?
Deliveroo is expanding its tech headcount as third party delivery services become ever more important to the fast food industry.
Royal Bank of Scotland has had a turbulent decade, but last week’s first profit in that time marks a psychological turning point towards proactive digital investment.
As Google reveals growing adoption of RCS business messaging ahead of MWC 2018, Twilio adds support for the new rich messaging successor to SMS
Programmatic ad tech and podcasts – the latest in Pandora’s ‘jam tomorrow’ survival strategies.
Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI – 5 digital enterprise trends converge in the future of coaching networks
Fleet management provider Drive Software Solutions needed to make its DRIVE software viable for the SMB market and used Oracle Cloud to do so, says ODO GM Gordon Lyster.
Lloyds Banking Group has repaid its taxpayer bailout and is now focused on building on its digital banking successes to date. Phase 3 comes with a hefty price tag though.