WeightWatchers has been big on digital for a long time, but COVID has brought about a desire for more human connection. Time for some omni-channel adjustment...
This week - lessons from UX accessibility keep us on our toes. Microsoft and Google buck the tech earnings blues - thanks to cloud. The metaverse gets an enterprise review, and NoOps wins buzzword bingo. As always, your whiffs.
UX accessibility is no longer a nice to have. But if you put this solely on your developers, it's not going to work out. Karen Hawkins of eSSENTIAL Accessibility explains how to take digital accessibility further; I reflect on diginomica's UX lessons as well.
The developer branch of the Salesforce Ohana is gathering in San Francisco today. Salesforce co-founder Parker Harris explains the importance of this and points to what's to come.
ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app.
Albertsons CEO ticks off the omni-channel items on his shopping list.
Drilling down on a new report from Twilio raises some important questions.
Transformation efforts aren't pre-destined for success - and cloud software falls flat without adoption. At WalkMe Realize day one, digital adoption ROI was a crucial theme.
With partners as a critical part of the ecosystem, Sony Interactive Entertainment has drilled down on a data-led approach.
An interview with Pete Schlampp, Chief Strategy Officer at Workday, looking at digital agility in business, in the extended workforce and in employee experience
The company has created effective service level agreements that help ensure end users get the most value from the technology they rely on.
Can we bring business users closer to app development? Can we make a difference for those business users - without involving IT? Perfect questions for a talk about real world Zoho Creator use cases, with Mikhail Zolikoff of Michigan Medicine, University of Michigan Health.
An upgrade to Zoho Creator Platform heralds the rise of co-coding as pro coders turn to low-code toolsets to collaborate with business users on app development
