Phonograph and blockchain - in search of the perfect record
From phonograph to blockchain - there's a path there, says Salesforce's Peter Coffee.
Archive: UX and application design
Stringing together new digital credentials at Vera Bradley
Vera Bradley's $75 million purchase of Pura Vida is a savvy digital move.
Talking about voice commerce
Voice commerce and voice search - conversations to be had in the realm of e-commerce.
Neptune Festival 2019 - making the world a better place, the Bloodmates story
Neptune has built a mobile app to help Bloodmates reach more blood donors in an efficient manner. Here's the background.
Asking the right questions in an omni-channel retail world - New Look searches for the right answers
Entering its second half century, New Look is searching for the right answers about its customers to predict their buying trends.
Yext CEO Howard Lerman - why Intent Marketing and a new era of search mean businesses like Pizza Express need to be "answers-ready"
Questions can be more interesting than answers, but not in the new era of search and Intent Marketing.
Where’s the beef? Privacy as a core theme at Apple's WWDC
Is Apple on the side of the angels when it comes to your privacy?
Content and social are key to both marketing and sales
Parsing some new research around the roles of content and social platforms in marketing.
How manufacturer Doncasters scrapped paper with its Salesforce 'special cloud'
Precision manufacturer Doncasters has built a 'special cloud' of custom applications on the Salesforce platform to automate crucial processes in delivering customer orders
The ludicrous press release awards - "5G is pure awesomeness" edition
It's time to hand out some awards of questionable quality. This time, the winners are the 5G revolutionaries, who have fancy glasses and unlimited bandwidth for us! Where we're going, we don't need roads.
Parkinson’s UK improves personalized client support with Salesforce Service Cloud
The charity partnered with Bluewolf, avoiding a 'big bang' approach.
Getting the store side of the omni-channel retail balance right is some way off for "digital-first" Lands End
Lands End is starting from behind in terms of getting its retail stores in shape.
Shop Direct’s online retail success shows there is life after turning the page on the paper-based catalog model
Relying on data from a customer’s past buying behaviour isn’t enough to create truly personalised product recommendations, warns the UK’s largest integrated digital retailer and financial services provider.