Surfing the shock wave
Riding the waves of change in the right direction is essential, argues Salesforce's Peter Coffee.
Archive: UX and application design
How will 5G impact retail - and how soon?
5G is full of breathless expectations, but what use cases should retailers consider? I put these questions to the SVP of 5G Strategy at Cradlepoint - and got his take on the T-Mobile and Sprint merger to boot.
ERP is evolving as Innovation Gateways unlock creativity in enterprise IT
ERP is evolving as Innovation Gateways bring new technologies that add flexibility to core systems, writes Infor's Massimo Capoccia
Asana raises prices after adding new ways to manage work
Fast-growing work management vendor Asana is raising prices as it continues to build out its vision for organizing work across the enterprise
Signal 2019 - Twilio helps contact centers get on top of conversations
At Signal 2019 in San Francisco today, communications services platform Twilio introduces new conversational computing APIs
Can Just Eat and Takeaway.com's £5 billon merger plans deliver dominance over Amazon and Uber?
Digital disruption in the food delivery business has created an increasingly competitive landscape. Here comes a major market shift...
Apple's wearables health sets the pace for Fitbit's sickly prognosis
While Apple's push into wearables is a success, Fitbit's currently looking less healthy. Can it stage a recovery?
Brian Sommer’s Month in Brief – July 2019
Lots of different things to pay attention to these days: Lease accounting, frothy tech stock prices, CX troubles and much, much more. July was definitely a month where tech firms weren’t on vacation.
We share our data for personalized experiences - but are brands delivering?
Are consumers willing to trade data privacy for personalization? And is personalization living up to its billing? Fresh data raises questions on both fronts.
Building differentiated apps on a cloud platform - seven dos and don'ts from Sodales Solutions
For a SaaS services firm, building cloud apps can be a huge difference maker. But designing enterprise apps customers will embrace is no cake walk. Here's seven hard-won tips from Sana Salam of Sodales Solutions.
McDonald's $300 million AI gambit is yielding results
Dynamic Yield is delivering for McDonald's digital transformation.
Kent State crams for good grades on student experience with Talend
Class is in session at the Ohio-based university working to become a more data-centric organization.
The three biggest challenges facing equipment-centric businesses
Time to get through a maze of decision-making, says ServiceMax's Joseph Kenny.