The online underwear retailer is on a mission to provide a bra for every body shape, size and skin tone - and it’s looking to a cloud-based data warehouse from Snowflake to provide the insights it needs.
What one of the founding fathers of the Internet would do differently...if he thought he could get away with it!
Customers, community and COVID - three Cs shaping the future of omni-channel retail, according to Angela Ahrendts
The future of retail comes back to knowing and understanding your customers, says Angela Ahrendts, veteran of Apple and Burberry - and COVID-19 provides another reason to sit down and have a conversation with them.
Be your own Amazon! Nike's new fitness program depends on more focused online-to-offline retail integration - and its own digital marketplace
Nike's digital growth has accelerated during the pandemic crisis, but it's time to move into an accelerated next phase of omni-channel evolution, says CEO John Donahoe.
The French retail institution has re-opened its doors to a new world of different customer expectations - and needs to build out the people skills to service it.
Use of online one-way video chat has proven such a success, Samsung’s online team see it as being a big part of support going forward
Trust me - I'm an employer! How the tech-enabled return to the workplace will pivot on a basic human concern - trust
The success or otherwise of a mass return to the workplace will depend on trust levels between employer and employee as much as on tech solutions. But what is trust?
As cyber-criminals get more cunning, enterprise security must get smarter, with AI-augmented software as a weapon of choice
As cyber-attackers up their game, there's a growing technology need for email and collaboration security products that employ AI to block phishing and malware attacks.
Time to phase out enterprise suites and go best-of-breed, say headless founders of the MACH Alliance
The Co-op is one of the UK's best-known brands, operating across multiple lines of business, many of which have come under the pressure of increased customer support demands during the COVID crisis.
Italian insurance company Generali has some ambitious business transformation ambitions with digital at their heart.
COVID's digital DIY boom - has it taken a pandemic to focus Kingfisher's omni-channel retail thinking?
DIY group Kingfisher's experiences during the pandemic have resulted in some sharper thinking around e-commerce and omni-channel capabilities. Now, can it put its vision into practice?
Delivering IT services in a pandemic - how the City of Seattle's IT team has risen to the challenge of COVID-19
Saad Bashir, CTO for the City of Seattle, shares his experiences of IT services delivery during the pandemic crisis.