Pet insurer Bought By Many rolls out SaaS tool to boost word of mouth referrals
Use of name-sharing has doubled the volume of social shares - and sales from its referral scheme have quadrupled in 12 months.
UX and application design
Acumatica Summit 2021 - CEO Jon Roskill on how vendors misrepresent transformation, the Apple Watch ERP demo and mobile ERP adoption
After his keynote, I pressed CEO Jon Roskill on why Acumatica is pushing a digital transformation narrative. He also explained what's possible for ERP on an Apple Watch, and what's not, tweaking competitors along the way. Here's the highlights - and my own Acumatica progress report.
Rail Delivery Group finds Salesforce just the ticket as its platform to keep analytics and integration on track
The COVID crisis provided an unexpected opportunity for RDG to pause for thought about how it wanted to shape its data analytics and integration approach.
Salesforce Live - ensuring customer transparency at insurance claims firm Sedgwick Repair Solutions
Sedgwick Repair Solutions uses Salesforce to bring transparency to the insurance claims process.
Introducing dyslexia mode - a new reading option for diginomica content
Today diginomica unveils our latest accessibility innovation with the introduction of dyslexic-mode content. Here's why.
Dyslexia and tech - help is at hand, but there's still more to do
Dyslexia is much more common than many people think but it can cause significant challenges for those with the condition. So what can technology do to help – and is it enough?
TrailheaDX 2021 - Salesforce CTO Parker Harris pitches 'power to the people' for low-code app development
A low-code future lies ahead and Salesforce's CTO aims to put the right tools in the right hands to meet it.
Build brand purpose, hard-wire happiness - organizational learnings from Freshworks ON Festival
Happiness as a corporate value and the pain of purpose - two of the themes to emerge from a rather different tech vendor conference.
Cash is king - three end user exemplars from Coupa of the importance of Business Spend Management
The best proof points come from real-world customers - three Coupa users testify to the importance of spend management in the Vaccine Economy.
Why happiness is the corporate currency
Happy employees are more loyal, innovative and healthier and those benefits extend to happy customers, says Freshworks' Stacey Epstein.
Salesforce Industries Summit - how Penn State and NBCUniversal are tapping into industry-specific clouds
Salesforce's Industries Summit threw up product strategy pitches and customer use case exemplars.
Cloud's industrial revolution - Salesforce's Chief Product Officer explains why it's not "all CRM to me" anymore
Putting the shift to industry clouds into context, Salesforce CPO David Schmaier makes the case for why customers want vertically-focused solutions.
Furniture designer Herman Miller re-designs customer-centric commerce around Salesforce
Herman Miller has re-designed its end-to-end e-commerce experience around a variety of Salesforce's cloud offerings.
