Retail e-commerce and the omni-channel

NRF 2020 - Target's CIO on the tech secrets behind Target's transformation - build features customers love, and abstract your infrastructure This article is sponsored by:

The big theme of NRF 2020? Blurring the lines between digital and store. But to make that happen for customers, you better get the data - and the design - right. Target CIO Mike McNamara shares the tech approach behind Target's growth.

NRF 2020 - retail must take back control of its digital future, says Microsoft's Nadella as IKEA cuts loose from Amazon This article is sponsored by:

"You cannot be cool by association with a tech vendor." Retailers need to build out and skill up their own digital stacks and not depend on third parties, such as a certain online behemoth...

AI in retail - big investments can deliver new business and happy customers This article is sponsored by:

Pivoting off news around this week's NRF event in New York with a look at AI applications in retail, including a diginomica favorite, Domino’s Pizza.

NRF 2020 first review - how Office Depot turned mobile adoption into an employee asset This article is sponsored by:

It's time for my annual push through the retail tech hype in search of retail success. One big story: the revenge of the storefront, but with a big caveat. In my first NRF review piece, I break out the early highlights - and an instructive mobile use case from Office Depot.

Digital protectionism on the rise - principles to champion a global economy This article is sponsored by:

While tariffs and trade wars are favorite weapons in some quarters, the global digital economy needs champions to encourage free trade.

Looking back to look ahead - five 2020 resolutions for brands and retailers This article is sponsored by:

It's time to power 2020 planning with 2019 holiday shopping insights from over half a billion global shoppers, says Salesforce's Michael Green.

Still a case of Bed, Bath and Beyond hope as the retailer's new CEO aims for omni-channel catch-up? This article is sponsored by:

Bed, Bath & Beyond's new CEO has inherited a need for digital investment just to play catch-up on basic omni-channel retail capabilities.

Why you should banish landing pages from your customer-centric website This article is sponsored by:

Today's informed B2B buyers map their own customer journeys. Landing pages are an anachronism in a customer-centric website

Wooden toy helicopter on book landing page © smolaw - shutterstock

The elusive omni-channel retail balance in digital transformation - two exemplars of what happens when it goes wrong This article is sponsored by:

Getting the right balance between online and offline has proved tricky for lots of retailers, as this week's developments at Pier 1 and Forever 21 remind us.

A home-grown challenger to Walmart and Amazon takes shape as India's retail e-commerce sector hots up This article is sponsored by:

Indian legislators have been willing to protect local firms from the likes of Amazon and Walmart, but now a significant domestic challenger is poised to take on the US interlopers.

Enterprise hits and misses - CCPA brings the trust and privacy heat, drones take off, and the Internet of insecure things is here This article is sponsored by:

This week - CCPA heightens the trust and privacy debate, but what's next? CES may celebrate gadgetry, but around here, drones get a harder look. The diginomica crew makes their best of picks, the tech decade gets reviewed, and the whiffs are epic.