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Sainsbury's till-free retreat is a timely reminder to retailers that digital transformation goes at the customers pace This article is sponsored by:

Sainsbury's reckoned that time-poor shoppers would welcome self-scan, till-free checkout. They reckoned wrong...

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Making the CDO into the CEO - William Hill's latest bet on digital transformation in a disrupted industry This article is sponsored by:

William Hill has promoted its Chief Digital Officer to the top slot at a crucial time for it and the wider gambling industry.

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Listening to the customer's digital signals - Lands End's data scientists focus on search is paying off This article is sponsored by:

Lands End's Q2 numbers contained more signs of life than the retailer has shown for some time.

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The need for speed - how Target is meeting the 'same-day' expectations of omni-channel retail customers This article is sponsored by:

Target's Drive Up service is one of a number of services built around the consumer push for same-day fulfillment.

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Memo to retailers - Gen Z loves the store, so you need to as well This article is sponsored by:

Gen Z may be digitally-native and always connected, but that doesn't mean they don't want to browse the store floor.

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Deal or no deal? Don't crack open a bottle of red just yet over the Digital Services Tax compromise between France and the USA This article is sponsored by:

A done deal or another Euro-fudge? Washington's silence on France's Digital Services Tax compromise doesn't bode well...

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Winning the battle for the firstline workforce This article is sponsored by:

The firstline workforce are the people out in front who get stuff done in the world, and enterprise software vendors are eager to give them new tools

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The foundational prep work has been done; now it's time for digital renovation to kick in at DIY retailer Lowe's This article is sponsored by:

Lowe's CEO Marvin Ellison has sanded down the rough surfaces; now it's time to start the real improvement work.

Lowe's
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Can 're-commerce' stitch up a retail revival? Macy's and JC Penney fashion some second-hand omni-channel thinking This article is sponsored by:

Innovation or desperation? Depends how you feel about shopping for second-hand clothes in department stores.

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