Cyber Monday met expectations and delivered a set of record numbers, particularly around mobile platforms.
Is software eating the world? Heavy equipment maker Caterpillar is adding subscription services to connected products, but isn’t changing its core business
Black Friday was big news for online retail in the US, even if it didn’t translate to much attention offline in other parts of the world.
In the midst of a 5-year digital transformation, online fashion retailer ASOS has devolved integration to platform teams as they scale up for Black Friday
Struggling UK department store chain House of Fraser has invested in tools from Microstrategy in order to address its challenges and capture new opportunities.
While many fans may never get the chance to visit Arsenal’s home ground, they can still get their hands on club merchandise, from kit shirts to keyrings.
This week: the consequences of AI enterprises need to reckon with. Plus: consumer brand-pimping versus buyer trust. And – Uber drives though the mud again. Plus my first pre-whiff ever.
Williams-Sonoma’s purchase of augmented reality tech vendor Outward is the latest part of its wide-ranging digital thinking.
Abercrombie & Fitch CEO is looking to a combo of digital and stores to appeal to the core customer base.
Best Buy’s omni-channel thinking takes in online and stores, but also reaches into the home with a pitch for upgraded ideas of customer support.
It’s nearly time for the Holidays and that means retail wars. On eve of battle, GAP and Nordstrom update on their omni-channel capabilities.
Target is on, er, target for a busy Holidays season with 80% of online orders fulfiled by their offline network of stores.
This week: it’s omni-channel or bust as holiday season kicks in. Plus: do digital with a capital D – or don’t bother. Dreamforce gets a wrap, and you get your weekly whiffs.