Viva la revolution! AI use cases in B2C commerce – it’s time to move forward This article is sponsored by:
Marketing, meet AI! Now, what’s next?
Marketing, meet AI! Now, what’s next?
The MACH Alliance, an industry organization promoting a composable approach to building web commerce and content sites, plans to expand its reach in the B2B sector.
Technologies on the cusp of mainstream adoption could be the key to taking your customer experiences to the next level, writes Orium's Leigh Bryant.
The race is on for digital commerce tech providers - but who will win? Michelle Swan of Tercera looks at the competition.
Returning to our series on the journey to Frictionless Enterprise, Phil Wainewright maps the emergence of Tierless Architecture and what it means for how IT teams engage with business colleagues.
Accenture's being cautious about predicting the macro-economic climate for the coming months, but spend on transformation is holding up.
Making the customer experience of the digital journey for passengers as compelling as possible was the challenge facing Heathrow Airport.
Primark stores won't be able to travel in time, but they will become bigger on the inside courtesy of click-and-collect (at last!)
This week - new data on digital commerce in the Vaccine Economy - but are B2B buyers changing? Demand for robots continues to surge in the labor gap. Across the pond, diginomica finds itself part of the story, via our UK governance reporting. As always, your whiffs.
New Salesforce research opens up the commerce priorities for B2B and B2C organizations in the Vaccine Economy.
Customers want to delve into the Web3 world, says Adam Caplan, and Salesforce wants to help them navigate this journey in safety and with trust. A significant roll of the dice starts here.
An interview with former IDC analyst Amy Konary, who for the past five years has honed the theory and practice of customer success at Zuora.
There are tough times still underway, but they're forging a new resilience and a reset among organizations, including Salesforce itself, according to co-CEOs Benioff and Taylor.