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Salesforce Connections 2024 - "Commerce should not be an island" - how customers are personalizing commerce and making sense of Copilots This article is sponsored by:

Salesforce Connections 2024 brought the AI conversation to a head - via a customer-facing Copilot for Shoppers demo I've featured here. But for Commerce Cloud customers, there's a bigger goal in play: get off of "commerce island," and kill all the B2B portals while we're at it.

Jenna Flateman Posner, COO Solo Brands at Salesforce Connections
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