Retail in transition - Kroger's omni-channel clout pays off as shopping patterns take shape for the Vaccine Economy
Kroger customers are coming back into the aisles, but there's no slowdown in the retailer's digital focus.
e-commerce
Shoppers are back in the aisles, even as Walmart commits to drilling down further on digital and omni-channel
Back to the store? Walmart execs see some kind of return to normal, but commit to drilling down on digital capabilities in the Vaccine Economy.
Customers want their retail lives back as Macy's shows signs of omni-channel improvement in the Vaccine Economy
Macy's managed to turn in an omni-profit for the first few months of 2021 - a sign that the Vaccine Economy shopper is back in the store?
What if the customer isn't always right? COVID learnings from two UK retail institutions - John Lewis and Boots
John Lewis and Boots share some of the learnings they've picked up from operating through a global pandemic.
'Je ne regrette rien,' says France's defiant digital minister, but a multilateral Digital Services Tax solution is the only way forward
Getting agreement on a global Digital Services Tax model is going to be a big ask, but outbreaks of unilateral policymaking ultimately help no-one. What chance the OECD can deliver a possible solution this year?
Online-only ASOS benefitted from 'not going out'; can it shift back to a 'going out out' business model as lockdowns lift?
ASOS has seen business soar in lockdown, but can it thrive as hospitality re-opens and its core demographic puts on their glad-rags?
'Modern American optimism' in action? Gap's retail digital transformation journey remains a deeply divided story
Gap Inc wants 50% of revenues to come from online within 2 years. It's still got a lot of transformation work to cover off...
Hudson's Bay Company's retail transformation update - Saks Fifth Avenue moves from digital fundamentals to SFA!
Saks Fifth Avenue is being counter-intuitive to omni-channel retail trends as it prepares to break off its e-commerce operation into a standalone online pureplay.
Deliveroo's planned £7.5bn IPO provides food for thought about the future of digital delivery disruptors
Deliveroo's planning a floatation on the London Stock Exchange, just months after airing a threat of bankruptcy. Another sign of the 'good war' that digital delivery platform providers have enjoyed during COVID perhaps, but what lies ahead in the Vaccine Economy?
New e-commerce taxes might help refill government coffers, but the knock-on effects are a lot more complicated - and dangerous
The UK Government looks set to impose an online delivery tax on retailers to try to refill its COVID-wracked coffers, but it's a plan that could do more long term harm than good.
Re-inventing retail - Walmart’s Global CTO on cloud shifts, augmented reality and turning machine learning to cost-saving good use
Walmart Global CTO Suresh Kumar has a long tech shopping list to get through as the world's largest retailers ups its transformation efforts.
Building a Bitcoin-based business - Travala's crypto-transactions journey
Travala is a travel site that is banking on Bitcoin, blockchain and an internally-developed token to create a system that can take on Sabre as the next-generation travel platform.
And data shall flow! EU and UK step towards post-Brexit data adequacy accord (albeit lacking entente cordiale)
The much-needed and peculiarly delayed adequacy decision from the European Commission regarding free data flows to Brexit Britain finally seems to be reaching a positive conclusion.
