Making the CDO into the CEO - William Hill's latest bet on digital transformation in a disrupted industry
William Hill has promoted its Chief Digital Officer to the top slot at a crucial time for it and the wider gambling industry.
Archive: e-commerce
Walmart needs to make some e-commerce adjustments as $1 billion loss is rumored
As Walmart looks ahead to a $1 billion loss on its e-commerce operations, change is in the air.
H&M's omni-channel turnaround picks up pace, but there's a lot of catch-up still to be done
Signs of omni-channel life continue at the Swedish retailer.
Salesforce Connections 2019 - breaking through preconceived notions about shopping with Commerce Cloud's CEO
Go where your shoppers are. Not easy - unless you want to build more data silos and fail at personalization. What's the alternative? That's the focus of my sit down with Salesforce Commerce Cloud CEO Mike Micucci.
Royal Caribbean sets sail in search of a better customer experience
The cruise line operator is one of the first Dynatrace customers to use its new tools to replay customer e-commerce journeys and pinpoint choppy waters
Putting the store at the core of Target's digital fulfilment success story
Target is a welcome use case exemplar of retail digital transformation with the store at the heart of the omni-channel strategy.
China syndrome 2 - why luxury retail consumers in China are likely to find US tariff threats far-fetched
Cracking the luxury e-commerce retail market in China is a task that will trump US tariffs, reckons Farfetch.
China syndrome - Trump tariffs aren't a problem for a changing economy, argues Alibaba
Donald Trump thinks tariffs are going to hurt Chinese companies, but the view from e-commerce giant Alibaba is completely different.
Imagine 2019 - Adobe Commerce Cloud or just Magento Commerce, take your pick!
Big or small, there's going to be an Adobe e-commerce option for you.
Why KFC put its digital ordering and delivery strategy in one bucket with Grubhub
Yum! Brands bet the farm on a third party digital ordering and delivery partnership with Grubhub and the results are finger-lickin' good.
Sainsbury's chases digital differentiators after ASDA merger plan is trashed
With the scheme to buy market leadership thwarted, Sainsbury's plan is to drill down on digital transformation.
US e-commerce firms eye up China and India as hugely lucrative, but increasingly challenging
Walmart and Amazon have big ambitions for India and China, but their welcome there isn't guaranteed by any means...
Bed, Bath & Beyond's omni-channel transformation needs more proof points as "detached from reality" management comes under fire
Activist investors are circling the CEO and management team at Bed, Bath & Beyond, with the retailer still moving too slowly on omni-channel transformation.