e-commerce RSS icon

Transformation programs compress, but the enterprise IT spend holds up, says Accenture CEO Julie Sweet This article is sponsored by:

Accenture's being cautious about predicting the macro-economic climate for the coming months, but spend on transformation is holding up.

Accenture
Read more about Transformation programs compress, but the enterprise IT spend holds up, says Accenture CEO Julie Sweet

Enterprise hits and misses - the Vaccine Economy changes online commerce, robots get hired, and the AI debate gets sentient This article is sponsored by:

This week - new data on digital commerce in the Vaccine Economy - but are B2B buyers changing? Demand for robots continues to surge in the labor gap. Across the pond, diginomica finds itself part of the story, via our UK governance reporting. As always, your whiffs.

loser-and-winner
Read more about Enterprise hits and misses - the Vaccine Economy changes online commerce, robots get hired, and the AI debate gets sentient

Commerce in the Vaccine Economy - more complex, more channels, according to Salesforce global study This article is sponsored by:

New Salesforce research opens up the commerce priorities for B2B and B2C organizations in the Vaccine Economy.

e-commerce
Read more about Commerce in the Vaccine Economy - more complex, more channels, according to Salesforce global study

Salesforce makes its NFT gambit, citing customer demand for utility and community This article is sponsored by:

Customers want to delve into the Web3 world, says Adam Caplan, and Salesforce wants to help them navigate this journey in safety and with trust. A significant roll of the dice starts here.

NFT
Read more about Salesforce makes its NFT gambit, citing customer demand for utility and community

The theory and practice of customer success at Zuora, as shaped by SaaS expert Amy Konary This article is sponsored by:

An interview with former IDC analyst Amy Konary, who for the past five years has honed the theory and practice of customer success at Zuora.

Customer success concept - figure steps on rising graph over caring hand © Black Salmon - shutterstock
Read more about The theory and practice of customer success at Zuora, as shaped by SaaS expert Amy Konary

Resilience, relationships and relevance resonate as Salesforce revenues rise 24% This article is sponsored by:

There are tough times still underway, but they're forging a new resilience and a reset among organizations, including Salesforce itself, according to co-CEOs Benioff and Taylor.

resilience
Read more about Resilience, relationships and relevance resonate as Salesforce revenues rise 24%

EU Customs needs “urgent structural change” - centered on new vision for data gathering and sharing This article is sponsored by:

The EU Customs Union is facing multiple growth challenges and is in need of modernization to help with the green and digital economy transitions.

Image of the EU flag
Read more about EU Customs needs “urgent structural change” - centered on new vision for data gathering and sharing

Enterprise hits and misses - cybersecurity takes center stage, e-commerce rivals take hold, and the hybrid workplace heats up (again) This article is sponsored by:

Cybersecurity takes center stage as the implications of the Ukraine invasion take hold. As COVID-19 policies change, the hybrid workplace debate heats up. Shopify and Etsy make their e-commerce plays. Your whiffs include: satirical enterprise song lyrics?

King Checkmate
Read more about Enterprise hits and misses - cybersecurity takes center stage, e-commerce rivals take hold, and the hybrid workplace heats up (again)

It's time for CX to change - can SAP deliver on that? This article is sponsored by:

Can SAP shake up the market with "enterprise grade CX"? And how would we define it? One thing is certain: CX, as we know it, has fallen short of its promise. That's fertile ground for a spirited catchup with SAP's Sameer Patel.

Sameer Patel SAP
Read more about It's time for CX to change - can SAP deliver on that?
Loading
A grey colored placeholder image