Who will win the digital commerce race?
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The race is on for digital commerce tech providers - but who will win? Michelle Swan of Tercera looks at the competition.
e-commerce
Who will win the digital commerce race? This article is sponsored by:
Frictionless Enterprise - the Tierless Architecture of composable IT This article is sponsored by:
Returning to our series on the journey to Frictionless Enterprise, Phil Wainewright maps the emergence of Tierless Architecture and what it means for how IT teams engage with business colleagues.
Transformation programs compress, but the enterprise IT spend holds up, says Accenture CEO Julie Sweet This article is sponsored by:
Accenture's being cautious about predicting the macro-economic climate for the coming months, but spend on transformation is holding up.
Making the passenger e-commerce experience fly at Heathrow This article is sponsored by:
Making the customer experience of the digital journey for passengers as compelling as possible was the challenge facing Heathrow Airport.
Primark looks to click-and-collect to give physical stores TARDIS capabilities This article is sponsored by:
Primark stores won't be able to travel in time, but they will become bigger on the inside courtesy of click-and-collect (at last!)
Enterprise hits and misses - the Vaccine Economy changes online commerce, robots get hired, and the AI debate gets sentient This article is sponsored by:
This week - new data on digital commerce in the Vaccine Economy - but are B2B buyers changing? Demand for robots continues to surge in the labor gap. Across the pond, diginomica finds itself part of the story, via our UK governance reporting. As always, your whiffs.
Commerce in the Vaccine Economy - more complex, more channels, according to Salesforce global study This article is sponsored by:
New Salesforce research opens up the commerce priorities for B2B and B2C organizations in the Vaccine Economy.
Salesforce makes its NFT gambit, citing customer demand for utility and community This article is sponsored by:
Customers want to delve into the Web3 world, says Adam Caplan, and Salesforce wants to help them navigate this journey in safety and with trust. A significant roll of the dice starts here.
The theory and practice of customer success at Zuora, as shaped by SaaS expert Amy Konary This article is sponsored by:
An interview with former IDC analyst Amy Konary, who for the past five years has honed the theory and practice of customer success at Zuora.
Resilience, relationships and relevance resonate as Salesforce revenues rise 24% This article is sponsored by:
There are tough times still underway, but they're forging a new resilience and a reset among organizations, including Salesforce itself, according to co-CEOs Benioff and Taylor.
Heap acquires Auryc for session replay insights into user behavior This article is sponsored by:
Heap announces its acquisition of session replay specialist Auryc, adding qualitative insights to its quantitative analysis of digital user behavior
Freshworks revenues up 42% as customer growth continues This article is sponsored by:
Freshworks CEO Girish Mathrubootham is looking to the firm's new e-commerce CRM offering as a major opportunity.
EU Customs needs “urgent structural change” - centered on new vision for data gathering and sharing This article is sponsored by:
The EU Customs Union is facing multiple growth challenges and is in need of modernization to help with the green and digital economy transitions.
