Zuora subscription business platform gathers proof points in the pandemic
Zuora marks availability of its new platform with free workflows that help customers flex subscriptions through the COVID-19 lockdown
e-commerce
Digital learnings from China inform Ralph Lauren's US COVID-19 response
Ralph Lauren is taking lessons from how China coped with COVID-19 as digital acceleration becomes a priority.
Digitzation is a luxury that high end brands can't ignore after COVID-19 - the tipping point from 'nice to have' to 'must have' for retail e-commerce?
Digital transformation and e-commerce can't be ignored by high end retail brands after COVID-19 as the physical shopping experience changes forever, says Farfetch CEO José Neves.
When loving the store isn't enough - Kohl's omni-channel retail shortcomings exposed by COVID-19 crisis
Stores are the lifeblood of Kohl's, says CEO Michelle Gass, but that's not helped the beleaguered retailer in the midst of a pandemic.
Walmart e-commerce soars during COVID-19 crisis, but online profitability remains a longer term challenge
Size isn't everything. Walmart's online sales have rocketed during the COVID-19 crisis, but how can the world's largest retailer translate that into future profitability?
The future of digital payments - has COVID-19 become a weapon in the war on cash?
If COVID-19 has made people wary of touching hard coinage and paper money, has the virus become an inadvertent weapon in the war on cash as the future of digital payments is fought out?
Grubhub CEO on why his firm’s disruptive digital business model is misunderstood by customers and legislators
Grubhub's commission fees have come under fire from all sides, with 'exploitation' complaints exacerbated by the current COVID-19 crisis.
Uber Eats, Grubhub and the “silver lining” to the COVID-19 crisis as the consumer shift to digital food delivery platforms accelerates
Uber Eats has had a good COVID-19 crisis to date, but will a rumored takeover of rival Grubhub be one step too far?
Doteveryone interim CEO Catherine Miller - “We've always liked tech; we just don't want all the crap that comes with it.”
The COVID-19 pandemic has accelerated appreciation of crucial digital services platform, but it's also reminded society of some significant exclusion problems and divisions between IT buyers and sellers.
"One way traffic" to e-commerce - life after lockdown, according to Unilever
A Stakeholder Capitalism veteran, Unilever has adapted its strategy to the current COVID-19 crisis, using digital skills and analytics to stay on top of changing circumstances.
The online shopping shift is a habit that will be hard to give up post-COVID-19 - the last word from Sainsbury's outgoing digital champion CEO Mike Coupe
Mike Coupe is stepping down as Sainsbury's CEO in unprecedented times for the business, but leaves behind a solid omni-channel platform for whatever comes after COVID-19.
For Bed, Bath & Beyond, an unexpected COVID-19 symptom - omni-channel retail acceleration...finally!
COVID-19 has shuttered stores and eaten into sales, but for Bed, Bath & Beyond, it's also lit the flame under omni-channel upgrades that have been sorely lacking for years.
ASOS CEO Nick Beighton - Coronavirus is taking its toll on retail, but our e-commerce warehouses are fit for public health purpose
Online retailer ASOS has seen Coronavirus impact kick-in over the past three weeks or so, but is planning ahead to ride out the storm.
