Can SAP shake up the market with "enterprise grade CX"? And how would we define it? One thing is certain: CX, as we know it, has fallen short of its promise. That's fertile ground for a spirited catchup with SAP's Sameer Patel.
Salesforce is positioning its Commerce Cloud as a ‘composable platform’ that allows retailers to adapt their systems to meet customers where they are.
In one weekend, Fender migrated its production systems to the cloud to help millions of people follow their dreams. CIO Michael Spandau explains how.
Visual engagement platform Cloudinary adds automated video ad creation with Indivio acquisition, looks to further innovation as ARR crosses $100m
Adobe and Salesforce's ongoing tracking of the retail sector provides insight into how the Holiday season rolled out in practice in 2021.
Palatinate Group CIO Mark Thompson reveals how a bespoke approach to customers and technology ensured the sports vacation business could respond to travel restrictions and opportunities.
Investors once again struggle to look beyond the next quarter, as Adobe’s underlying business looks incredibly promising.
Mirakl on 34th Street as Macy's launches its own third party online marketplace to fuel digital growth
Macy's is joining the trend for major retailers to build out third party online marketplaces to flesh out their digital revenue opportunities. But is this another step towards splitting up the physical and digital sides of the business?
H&M CTO Alan Boehme - how the retailer uses digital and data to fashion new business trends in retailing
The retail sector is transforming at breakneck speed and H&M’s CTO says pioneers will use technology to meet fresh customer demands.
Airbnb soars as COVID restrictions lessen, but Uber still has pandemic barriers to overcome.
McDonald's made some savvy AI investments; now it's time to take them to the next level, with IBM providing the secret sauce.
Twitter has released its Q3 figures, with solid ad revenue growth and an increase in average monetizable daily active users.
Delivery matters - and Walmart's new GoLocal e-commerce fulfillment offering just got a big boost from Home Depot to prove it.