Will next generation commerce solutions be micro-services-based?
The difference between headless and micro-services is subtle, but important. Read on.
Archive: e-commerce
Photobox focuses on analytics to get full picture on customer experience
A cloud-based data warehouse from Snowflake is part of the UK-based photo-printing company’s drive to become a more insight-driven, tech-focused business.
AI in retail - big investments can deliver new business and happy customers
Pivoting off news around this week's NRF event in New York with a look at AI applications in retail, including a diginomica favorite, Domino’s Pizza.
Digital protectionism on the rise - principles to champion a global economy
While tariffs and trade wars are favorite weapons in some quarters, the global digital economy needs champions to encourage free trade.
Looking back to look ahead - five 2020 resolutions for brands and retailers
It's time to power 2020 planning with 2019 holiday shopping insights from over half a billion global shoppers, says Salesforce's Michael Green.
Why you should banish landing pages from your customer-centric website
Today's informed B2B buyers map their own customer journeys. Landing pages are an anachronism in a customer-centric website
Consumer privacy breaches are in the news. But who's spying on you at work?
The threat to consumer privacy often makes headlines, but Big Tech companies want to spy on us at work too, warns Zoho's Raju Vegesna
Hudson's Bay Company still fixing the digital fundamentals against backdrop of bigger losses and a takeover battle
There have omni-channel retail transformation successes this year; Hudson's Bay Company isn't among their number.
Is Lands End's cliffhanger crisis over as retailer finds firmer ground for uni-channel growth?
Lands End looks to have taken a data-driven step back from the edge of the cliff, but is it really on solid ground at last?
Uber loses licence in London - again! - as global regulatory challenges arise in the gig economy
Uber's failed to clean up its act in London according to the city's transport regulator, despite being given two reprieves.
JC Penney discovers the "all-in shopping enthusiast", but omni-channel transformation "problems to fix" still dominate
JC Penney's CEO has determined the type of customer she needs to entice in order to transform the retailer, but digital transformation successes remain thin on the ground,
Nike's Amazon 'divorce' highlights the importance of direct-to-consumer in a brand-conscious omni-channel retail market
NIke has broken off its formal relationship with Amazon as a retail channel with direct-to-consumer reach as its top priority.
M&S's online mea culpa as transformation program stumbles
M&S has major transformation plans, but its online aspects are flat performers.