A new global survey on the challenges facing major retailers as lockdowns lift and stores re-open exposes supply chain shortcomings that need to be addressed before another major crisis hits.
The online underwear retailer is on a mission to provide a bra for every body shape, size and skin tone - and it’s looking to a cloud-based data warehouse from Snowflake to provide the insights it needs.
Denim giant Levi’s revenues for the quarter fell by $800 million compared to last year, but CEO Chip Bergh is confident on the company’s post-COVID-19 future.
Do you worry about your make-up when there's a pandemic at the door? e.l.f. Cosmetics customers do and the retailer's shift to a digital operating model using Salesforce's Commerce Cloud is paying off.
What one of the founding fathers of the Internet would do differently...if he thought he could get away with it!
Enterprise hits and misses - the future of work vs mental health, Macy's vs reality, and AI vs enterprise results
This week - employers are pushing to re-open, but the future of work brings a slew of new issues. AI gets an enterprise reality check, while Macy's takes glass-half-full to a digital extreme. The diginomica team rounds up one more wave of virtual events. Plus: an epic "AI" whiff.
Customers, community and COVID - three Cs shaping the future of omni-channel retail, according to Angela Ahrendts
The future of retail comes back to knowing and understanding your customers, says Angela Ahrendts, veteran of Apple and Burberry - and COVID-19 provides another reason to sit down and have a conversation with them.
Macy's reels from a $3.6 billion quarterly loss, but promises "the most powerful digital Fall ever"...apparently
Macy's, owner of 'The World's Largest Store', clocks up a massive loss for Q1, but CEO Jeff Gennette has a glass that's not only half full, but running over with digital optimism.
When COVID-19 hit, Farrow & Ball sold mostly through third parties. However, it has had to adapt its entire manufacturing strategy to redirect focus to online sales.
H&M reaches for a digital acceleration comfort blanket, but lack of earlier omni-channel progress has cost it dear during the COVID crisis
H&M was always a likely candidate to take a hefty blow from the COVID-19 crisis. Is it too late now to declare digital acceleration to be the order of the day?
Be your own Amazon! Nike's new fitness program depends on more focused online-to-offline retail integration - and its own digital marketplace
Nike's digital growth has accelerated during the pandemic crisis, but it's time to move into an accelerated next phase of omni-channel evolution, says CEO John Donahoe.
Use of online one-way video chat has proven such a success, Samsung’s online team see it as being a big part of support going forward
Putting on virtual events is fraught with challenges. How would ASUGForward fare? Here's my day one review - with a focus on e-commerce, and how Under Armour responded to a pandemic that thoroughly disrupted their 2020 go-to-market plans.