FedEx is looking to e-commerce to power US growth, with a new Salesforce integration adding to the mix.
Enterprise hits and misses - vendors ratchet up the hybrid work stakes, and ERP gets a new direction
This week - ERP gets a new direction, via a shove from best-of-breed players. The future of hybrid work is up for grabs, as vendors jockey for position. Strained supply chains test us, and high-risk AI systems spark debate. In the whiffs section, I take issue with a remote work report.
Dealing with a volatile Vaccine Economy market - Kroger gets seamless and personal in its omni-channel approach
Kroger 'had a good war' throughout the COVID crisis; now it's time to win the peace in a turbulent Vaccine Economy.
Front line experiences from three US retail icons provide some indication of the omni-channel realities that lie ahead for the sector.
Workday deepens its proposition for the services industry with the acquisition of services CPQ specialist Zimit.
A need for speed that's finally been met - but it took over a decade to achieve it and only then by bypassing the major providers in search of a solution. This can't go on for Broadband Britain.
Enterprise hits and misses - AI use cases get ugly, third party cookies crumble, and digital burn-outs get a pep talk
This week - AI use cases span the good, the bad, and the ugly. Third party cookies are crumbling; digital burn-out gets a treatment plan. Retailers get an omni-handle, and I take issue with the "headless revolution." Your whiffs include Tesla and Facebook's latest AI woes.
Lands End turns in a strong Q2 with digital contributing to ongoing turnaround.
Re-commerce reborn- thredUP and Urban Outfitters tap into consumer desire to do good in the Vaccine Economy
Fashion-conscious, eco-conscious and financially-conscious, the Vaccine Economy shopper is looking for more from retailers. Resale-as-a-Service ticks all the right boxes.
Vaccinated Retail - digital learnings from the COVID crisis hold firm at Gap and Abercrombie & Fitch
Two US retail icons have seen digital return hold steady even as stores re-open.
"Digital-first, but not digital-only" - Williams-Sonoma hopes for a retail home run in the Vaccine Economy
Williams-Sonoma's customers are back in the stores, but e-commerce remains a powerful direction of travel in a "fractured" market.
Drone disciples may be evangelical in their fervor about the use of the technology for urban delivery, but there are many reasons to be agnostic, if not a downright atheist on the subject.
Enterprise hits and misses - T-Mobile apologizes, supply chains buckle, Salesforce flexes and Zoom surprises
This week - will four day workweeks change the future of work? Notable earnings reports from Salesforce, Workday, and Box keep us on our toes. Does the e-commerce pure play have a future? Can T-Mobile get out of its own way? This week's whiffs also contain the opposite: an anti-whiff.