In 2016, US retailer Target set off on an omni-channel transformation journey that 'loved the store'; in 2020, that foresight paid off during the COVID crisis. Where to now in the Vaccine Economy?
Click-and-collect car sales - Jardine Motors Group drives single customer view with Informatica and Salesforce
Dealership uses Informatica and Salesforce tech to get a single customer view, boost e-commerce and increase marketing personalization.
New e-commerce taxes might help refill government coffers, but the knock-on effects are a lot more complicated - and dangerous
The UK Government looks set to impose an online delivery tax on retailers to try to refill its COVID-wracked coffers, but it's a plan that could do more long term harm than good.
Re-inventing retail - Walmart’s Global CTO on cloud shifts, augmented reality and turning machine learning to cost-saving good use
Walmart Global CTO Suresh Kumar has a long tech shopping list to get through as the world's largest retailers ups its transformation efforts.
How Macy's plans to move on from 'could have been worse' 2020 through accelerated omni-transformation
It wasn't a great year for Macy's, but it could have been worse. The challenge for CEO Jeff Gennette in 2021 is how to build on the pandemic-driven boost to digital retail.
Travala is a travel site that is banking on Bitcoin, blockchain and an internally-developed token to create a system that can take on Sabre as the next-generation travel platform.
The pandemic turned the food and beverage industry on it's head last year, but what does the future hold? Marcel Koks of Infor has five predictions for businesses to succeed
Enterprise hits and misses - Walmart raises the retail transformation stakes , CIOs set a new tech agenda, and the future of work debate heats up
This week - Have Millennials and Gen-Z exposed a broken system of work? And is the 9 to 5 job a permanent casualty of work-from-anywhere? Your whiffs include snarky shots at Microsoft Teams, Gartner's MQ, and reporters Zooming from bed.
And data shall flow! EU and UK step towards post-Brexit data adequacy accord (albeit lacking entente cordiale)
The much-needed and peculiarly delayed adequacy decision from the European Commission regarding free data flows to Brexit Britain finally seems to be reaching a positive conclusion.
Re-inventing the flywheel - how Walmart plans to transform retail as the COVID e-commerce boom slows down
It's time for Walmart to get started on what comes next as the world's largest retailer ramps up its e-commerce ambitions and eyes up new revenue opportunities.
The week started by considering cryptocurrency's contribution to climate change, so let's end it by cashing in with a wider shakedown of the sector...
A tale of two burger firms - how digital early investment has paid off during the COVID crisis.
The US-based footwear retailer uses Dynatrace to keep a close eye on how shoppers navigate its e-commerce site and to prioritise improvements.