Jeff Lawson, founder and CEO of enterprise communications platform Twilio, explains why companies need to either build or die.
JC Penney discovers the "all-in shopping enthusiast", but omni-channel transformation "problems to fix" still dominate
JC Penney's CEO has determined the type of customer she needs to entice in order to transform the retailer, but digital transformation successes remain thin on the ground,
Nike's Amazon 'divorce' highlights the importance of direct-to-consumer in a brand-conscious omni-channel retail market
NIke has broken off its formal relationship with Amazon as a retail channel with direct-to-consumer reach as its top priority.
M&S has major transformation plans, but its online aspects are flat performers.
Papa John's will need to be weaned off third party aggregators to win back a slice of digital leadership
Papa John's was the first US pizza chain to offer online ordering back in 2001; that was a long time ago now...
Starbucks and McDonald's latest manifestation of digital transformation leadership comes in the form of customer-centric AI initiatives.
Data and the allure of the enterprise wellness market drive Google's $2.1 billion Fitbit grab, but privacy concerns won't be healthy
Google wants to buy Fitbit, but is it a safe custodian of healthcare data from millions of consumers?
Disruptors disrupted - the threat to digital delivery platforms that's coming from their own clients
Grubhub has 20 years behind it as a digital delivery platform for restaurants, but the market forces are shifting towards major providers building their own capabilities.
The online travel company is using the cloud-based media management platform to serve up tempting images to would-be holiday makers.
Privacy Shield's annual makeover still can't cover over all the wrinkles around transatlantic data transfer
Privacy Shield's make-up has been touched up for another year, but how much longer can we paint over the cracks?
CEO musical chairs continue - McDermott's off to ServiceNow; Donahoe is off to Nike.
Some stark conclusions about the current worldview around cyber-security.
Facebook has been trying to have its advertising cake, with the icing of platform integrity on top. But recent developments put Facebook's war-on-fake-news-pledge in questionable commercial territory once again.