By sharing process analysis data, businesses as diverse as oil rigs and bakeries can learn intelligent automation tips from each other, writes ServiceNow's Paul Hardy
Organizations must move from reactive, to proactive, to predictive. The state of their IT nation determines whether they can, writes ServiceNow's Paul Hardy
Chris Pope, VP Innovation, ServiceNow, brings Industry 4.0 to light in practical, realistic terms - focusing on the five layers of intelligent automation.
Philip van der Wilt, EMEA VP and GM, ServiceNow, explains that the future isn't a binary human or robot world, it will be a fusion between robots and people.
Philip van der Wilt, EMEA VP and GM, ServiceNow, argues that there are areas of work that people will continue to excel at: creation, curation and communication.
Mathematics redefined: Chris Pope, VP Strategy, ServiceNow, explains why 7 into 9 does go if we use a 7-point plan for service management intelligence to avoid 9-digit corporate losses.
Robotic Process Automation goes deeper than BPO previously allowed. Automation end-to-end using bots is not possible, explains ServiceNow's VP Strategy, Chris Pope.
Data security is no longer enough. ServiceNow’s Philip van der Wilt sets out the key priorities for navigating the complex world of data sovereignty.
Companies are scrambling to enact the latest EU data protection regulation. ServiceNow’s Philip van der Wilt offers practical advice on getting prepared.
The future of work is automated and intelligent, writes ServiceNow's Philip van der Wilt, who takes a look at the possibilities for the workplace.