The story of law firm Bond Dickinson shows how people advantage can take a services firm international, writes Unit4's prevero UK chief Alice Allegrini
For every innovation, we need today to include in our assessment some questions of the form, “What if this catches on?”, says Salesforce's Peter Coffee.
Want to know how to get into product management? New Relic product manager Nadya Duke Boone outlines six skills that will help you land your first PM job
Chris Pope, VP Innovation, ServiceNow, brings Industry 4.0 to light in practical, realistic terms - focusing on the five layers of intelligent automation.
Student success is set to be a big focus for 2018 in higher education. Unit4's Otmar Zewald outlines 12 trends that will empower students to achieve more
Gavin Mee, Senior Vice President, Enterprise Sales and Head of UK at Salesforce, looks back at his personal highlights from Dreamforce.
Field service recruitment needs a rebrand if it's to attract the next generation of talent, argues David Milam, CMO at ServiceMax
Customers care about your supply chain and how it works, even if they don't know they do, writes Infor Retail's Matt Gunn
As Dreamforce kicks off, Andy Lawson, EVP of Salesforce EMEA, contemplates the technology enablers that are changing the nature of customer service.
Take lessons from Ryanair's recent snafu - look after your people, writes Unit4 CHRO Henk van den Bogaart. In today's XaaS economy they deliver your service
Philip van der Wilt, EMEA VP and GM, ServiceNow, explains that the future isn't a binary human or robot world, it will be a fusion between robots and people.
Conventional wisdom says you should protect your data by keeping it close. In reality, it's more secure with SaaS companies, says New Relic's Lee Atchison
Unplanned downtime in your equipment assets is costly. Investing towards zero downtime can transform business results, writes Mark Homer from ServiceMax