A smart acquisition is about making customers' lives better. In advance of my exclusive with IQMS on their acquisition by Dassault Systèmes, here's a view into Custom Profile, a long-time IQMS customer. Their story is about smart automation, and bridging the IT - Finance gap.
ServiceMax was acquired by GE Digital back in 2016 for a whopping $915 million. GE’s performance has struggled in recent months and we heard rumours of a ServiceMax sale, which was confirmed last week. Silver Lake is now buying a 90% stake in ServiceMax.
Lowe's new CIO is building out an in-house tech team to drive digital transformation at the ailing DIY retailer.
Digital transformation is taking shape on the path to cloud computing and service management. ServiceNow's Paul Hardy reflects as the year draws to a close
Customer-led learnings are the best as they come from real-world experience. Six top tips here courtesy of Sumair Dutta.
Real-time analytics produce proven cost and revenue benefits in professional services organizations. FinancialForce's Preet Nagvanshi explains why
Customers make the case for Zuora's 'land and expand' approach to industry disruption.
The full force of digital transformation takes most enterprises by surprise and adjusting to continuous, ongoing change is one of the first requirements
Enterprises that want to capture a start-up mindset must learn to think people first to unleash talent and innovation, says ServiceNow's Paul Hardy
TPM vendor Rimini Street is reinventing its support services for their debut in the world of SaaS, with an emphasis on business outcomes
Digital initiatives demand a new approach to strategic planning that brings the role of CIOs to the fore, writes Infor's Shahriar Rafimayeri
New capabilities in the Coupa platform expand business spend management into ERP territory, enabling procurement as a service to the business