Time to get through a maze of decision-making, says ServiceMax's Joseph Kenny.
A survey shows that users are hiring more and more IT tech staff, at the same time IT vendors are shedding tech staff. This is a strategy which, if pursued for any length of time, is likely to cause them more harm than good.
2019 highlights - how Sodales Solutions builds labor relations HCM solutions on the SAP Cloud Platform
I wasn't expecting to hear about third party app success at Sapphire Now. But I was in for a surprise - and a 2019 highlight. Sodales Solutions has a great underdog story, and plenty of hard-won app advice.
The five factors affecting modern work are changing at an unprecedented pace. Workfront President and CEO Alex Shootman explains why - and offers his tips on how to respond.
Chris Pope, VP Innovation at ServiceNow, explains how no-code software can help evolve and improve the DNA of all the software used by an enterprise.
Enterprise hits and misses - vendors face the transformation imperative, careers get an AI and startup jolt
This week - CIOs face the transformation challenge - but software vendors must do the same. Summer is an ideal time for a career think - with AI and startup lessons in mind. Your whiffs include stranger than fiction doozies, and a high-on-AI award.
It's now possible to eliminate the traditional divide between centralized business intelligence and decentralized data analysis, writes Birst's Brad Stillwell
Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work
Services businesses need to automate quote-to-order to meet customer needs faster - services CPQ startup Zimit partners with FinancialForce
We speak to ServiceNow senior director, Alex Osborne, at the company’s new space, where employee experience is at the centre of its design.
Diversity and inclusion policies matter - and so does the practicality of putting them into real-world action.
Cultivate the weak ties in your network and list three things you did brilliantly every day.
There's a transportation revolution looming and E.ON Drive is using Salesforce clouds to manage customer service levels.