Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work
Services businesses need to automate quote-to-order to meet customer needs faster - services CPQ startup Zimit partners with FinancialForce
We speak to ServiceNow senior director, Alex Osborne, at the company’s new space, where employee experience is at the centre of its design.
Diversity and inclusion policies matter - and so does the practicality of putting them into real-world action.
Cultivate the weak ties in your network and list three things you did brilliantly every day.
There's a transportation revolution looming and E.ON Drive is using Salesforce clouds to manage customer service levels.
On your digital transformation journey, building trust with your enterprise software partner is essential to creating real business value, writes IFS CEO Darren Roos
A story of a new CEO coming into gently declining mainframe software tools producer Compuware, strapping a target to his chest for staff to aim at, and stopping a waterfall dead in its tracks.
Marking Armed Forces Day in the UK, Salesforce has pledged to get hundreds more veterans into IT roles.
As Americans celebrate the country's Declaration of Independence, Rimini Street's David Rowe sets out some revolutionary thinking for enterprise IT buyers
Accenture's interim CEO drills down on what makes Accenture Technology so important to future growth potential.