Adapting to XaaS - dissecting last week's Salesforce announcements This article is sponsored by:
Last week's Salesforce announcements give pointers to how sales is changing in a digitally connected world, as business adapts to XaaS
The new professional and IT as a service
Is there a place for citizen developers in multi-disciplinary teams? How to make the new low-code era work
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"Citizen developers" are supposedly everywhere these days, but do they realistically have a place in multi-disciplinary teams? Matthias Steiner of Neptune Software continues the discussion on low-code in action.
Reskilling in the mid-market will jumpstart its recovery
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How do we jumpstart the mid-market recovery? It starts with reskilling, explains Raju Vegesna of Zoho.
Zurich Insurance UK says low-code adoption has been key to DevOps success This article is sponsored by:
Shifting from waterfall development practices to agile, DevOps and low-code isn’t easy - but Zurich Insurance UK has seen huge benefits for the business.
How IT and business work together - a business systems case study from SXM Media This article is sponsored by:
IT and business leads at SXM Media talk about lessons learned as they work in close collaboration to automate manual processes in revenue operations
How does a telemetry data giant handle its own telemetry needs?
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Rapid growth meant New Relic had to find a new telemetry architecture solution - Wendy Shepperd shares the scaled up solution and the lessons learned.
Fire Equipment rounds out its all-digital operations with electronic payment This article is sponsored by:
Going digital over the past decade has transformed the operations of New England life safety business Fire Equipment, enabling rapid expansion and helping it adapt to the pandemic.
Using gamification to make cybersecurity training compelling drama at ITV This article is sponsored by:
UK’s biggest commercial TV program maker ITV says pandemic ‘Escape Room’ cyber-training turned an unpopular course into one staff now can’t get enough of.
The return-to-office debate gets a reprieve, but will flexible work plans prevail? This article is sponsored by:
The return-to-office debate has an unwelcome reprieve, thanks to the Delta variant. But will we get better hybrid policies on the other side? I'm skeptical, but there is new data to consider. Here's my take on that - and what employers are overlooking.
So your company is customer-centric? Then your upcoming event better be hybrid This article is sponsored by:
There is still time to salvage fall events with effective hybrid options - but time is running short. Event planners who don't make changes are putting attendees in a tough spot, especially those with health concerns. We need a better approach.
Collaboration goes deeper than sharing space - virtually or physically
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The past year’s upheaval is an ongoing invitation to explore the innovative use of space, authentic inclusivity, and the democratization of knowledge. Zendesk's Fidelma Butler outlines the pillars of post-pandemic collaboration.
The hybrid work ultimatum - give workers flexibility, or prepare for a talent exodus
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Companies addressing their remote working policies face an ultimatum - change, or lose talent to competitors. Chris Pope of ServiceNow speaks to Chris Herd, FirstBase HQ about reaping the benefits of hybrid working.
Freshworks - shifting IT service management to enterprise-wide service management for better experiences This article is sponsored by:
A recent study carried out by IDG on behalf of Freshworks also found that some of the benefits of applying AI to ITSM/ITOM are not being realized - we explore why.
