Tercera invests in fintech SI Zennify, a Salesforce and nCino consultancy specializing in financial services, with a focus on diverse recruitment and strategic integration
Riding a surge, funding for InsurTech startups totaled $10.5 billion in the first nine months of 2021. But why? You can point to insurers running on legacy tech - but it's not that simple.
Engineering consultancy Buro Happold is using Microsoft Teams and Unit4's Wanda chatbot technology along with other tools to automate previously manual processes.
Will partners and SIs buy into customer success KPIs, or not? SAP Executive Board member Scott Russell weighs in
The RISE with SAP debate on partner accountability led me to an adventure in customer success KPIs - and a dialogue with SAP Executive Board member Scott Russell. In this diginomica exclusive, I review what I've learned so far.
Okay, FinancialForce proved one thing – their development folks have been busy this year, pandemic notwithstanding. Here’s a synopsis of some of their bigger Fall release announcements.
Your business has changed – your clients have likely changed, too. Brian Siefkes of Sage Intacct explores the critical role of finance in avoiding the commoditization pitfall.
ServiceMax CEO Neil Barua talks about the company's mission, earnings and partners - and why he wants service technicians to get the digital tools they deserve
Workday deepens its proposition for the services industry with the acquisition of services CPQ specialist Zimit.
Going digital over the past decade has transformed the operations of New England life safety business Fire Equipment, enabling rapid expansion and helping it adapt to the pandemic.
As Unit4 moves ahead under new ownership, CEO Mike Ettling tells us how it plans to achieve a $10 billion valuation as customers move onto its ERPx platform
Tercera gives a voice to the next generation of cloud consultancies as we welcome the investment firm to diginomica's partner family
Salesforce Live - bringing the 'Uber' consumer experience to professional services at elite law firm Freshfields
Taking an Uber to the office is a brilliant customer experience for Freshfields Louis Roman. The trick now is to replicate that in professional services at an elite global law firm.
Can professional services firms improve chargeability, profitability and more with a new generation of apps? AI-powered Zero has some tech and proof-points.