Buying out-of-the-box software gets you started faster, but can you still differentiate? Choose well and you can gain a two-year advantage, writes IFS CEO Darren Roos
FinancialForce is keeping a close eye on customer success and adoption as it introduces new Salesforce-powered workspaces and predictive analysis
The ‘self-assembly car’ isn’t a mainstream phenomenon; DIY cloud needn’t be either.
Salesforce set out to bring customer success delivery under one roof just over a year ago. Some 15 months on, the concept has evolved and there are working examples on the table that can be cited.
Most VARs know they need to modernize to earn - and retain - today's customers, but where do you start? Acumatica's Geoff Ashley shares tips from the modern VAR playbook.
The focus on ERP go-lives misses the point. There is no ‘go’ button. Successful ERP is about the art of change. Here's what Matt Smith of IFS has learned on achieving ERP business goals.
Digital is changing the retail industry and that's also changing the services delivered by Spencer Technologies, bringing digital infrastructure to stores
CFOs wear many hats these days yet they remain prudent about technology investment decisions says Brainyard, an Oracle NetSuite research unit.
Industry cloud CRM vendor Vlocity keeps complex projects on track with end-to-end automation and insight across three Salesforce-native applications
The promise of SaaS roped us in. But is your software modern, if your lock-in is old school? Here's 13 ways SaaS vendors can tie us to a bad customer experience - and what to do about it.
Gartner's Hank Barnes regularly shares provocative ideas and research on enterprise buyers. Our first-ever podcast brought the question of how buyers are changing to a head. Here's the highlights.
I went to Zoholics 2019 determined to dig into the secrets behind Zoho University. What I learned qualifies for my next 2019 highlights installment.