Chris Pope, VP Innovation, ServiceNow, brings Industry 4.0 to light in practical, realistic terms - focusing on the five layers of intelligent automation.
In the midst of a 5-year digital transformation, online fashion retailer ASOS has devolved integration to platform teams as they scale up for Black Friday
Wipro SVP Hiral Chandrana and Appirio CEO Chris Barbin speak to us about teaming up to win new business and the impact of AI and RPA on IT services
Cloud vendor ServiceNow has historically struggled to define itself in a market where HR, CRM and ERP rule - but that’s changing.
New startup Lightstep builds APM designed to manage performance of today's composite distributed microservices applications
Getting the most bang for the buck in large ERP landscapes is a must-do item. Read how Jones Packaging improved service levels and freed up cash for innovation with Rimini Street third party maintenance.
ServiceNow has expanded from ITSM into HCM and customer service management. Government, mobile and AI are big agenda items now,
Philip van der Wilt, EMEA VP and GM, ServiceNow, explains that the future isn't a binary human or robot world, it will be a fusion between robots and people.
Scott Owen Mason, COO IT and head of IT operations at Novartis, spoke at ServiceNow’s annual customer event in London this week.
What just happened at OOW17? ICYMI check out these seven BFDs that were easy to overlook amidst all the fury at Oracle OpenWorld this week
Want to get a better handle on your enterprise IT budget? Apptio helps CIOs figure out where the money really goes
Just six months into the job, we got the chance to speak to John Donahoe about his direction for ServiceNow and scaling the cloud business effectively.
Philip van der Wilt, EMEA VP and GM, ServiceNow, argues that there are areas of work that people will continue to excel at: creation, curation and communication.