Scott Owen Mason, COO IT and head of IT operations at Novartis, spoke at ServiceNow’s annual customer event in London this week.
What just happened at OOW17? ICYMI check out these seven BFDs that were easy to overlook amidst all the fury at Oracle OpenWorld this week
Want to get a better handle on your enterprise IT budget? Apptio helps CIOs figure out where the money really goes
Just six months into the job, we got the chance to speak to John Donahoe about his direction for ServiceNow and scaling the cloud business effectively.
Philip van der Wilt, EMEA VP and GM, ServiceNow, argues that there are areas of work that people will continue to excel at: creation, curation and communication.
Infosys is, once again, under fire. This time from proxy advisors with an agenda but no identified client. Still, the ignorant Indian media pick it up. Shame on them.
ServiceNow CEO John Donahoe can point to some stellar growth numbers around enterprise customers. Now he wants to get them talking in order to increase his firm's brand awareness. Sound thinking!
Mathematics redefined: Chris Pope, VP Strategy, ServiceNow, explains why 7 into 9 does go if we use a 7-point plan for service management intelligence to avoid 9-digit corporate losses.
When it comes to creating a ubiquitous, all-embracing cloud services environment, the news from this week’s Nutanix Next conference sounds like `yes’
Serverless AWS Lambda v Amazon ECS on Docker containers. Which of these pay-as-you-go compute services is for you? New Relic's Lee Atchison weighs them up
Autonomic cloud management platform Turbonomic claims 30 percent average savings at the cost-performance sweet spot of multi-cloud
Vestas Wind Systems turned to IT outsourcing during a time of duress - it's evolved into a strategic priority. Here's how contract management and machine learning vendor SirionLabs fits in.
APM vendor New Relic gives its customers better visibility as cloud goes dynamic, and gives the rest of us valuable insights into this emerging trend