IT service management

Freshworks President Dennis Woodside - maturing the go-to-market strategy to deliver on a global basis This article is sponsored by:

In the first of a two part series, Freshworks President Dennis Woodside explains some of the changes to the firm's go-to-market thinking since he took over nine months ago.

Knowledge 2023 - ServiceNow CEO Bill McDermott on the value of a ‘one company’ strategy This article is sponsored by:

McDermott sits down with diginomica to discuss how the ServiceNow platform allows organizations to move beyond their organizational silos and operate as ‘one company’

An image of Bill McDermott, ServiceNow CEO, on stage in Las Vegas at Knowledge 2023

Knowledge 2023 - ServiceNow looks beyond general purpose generative AI to domain-specific use cases This article is sponsored by:

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI.

An image of CJ Desai on stage at Knowledge 2023

PTC LiveWorx - You feel the need for speed, says CEO Jim Heppelmann. But what about AI? This article is sponsored by:

It's back! Reporting from Day 1 of PTC’s LiveWorx 23 conference in Boston.

Knowledge 2023 - ServiceNow pitches the ‘exponential enterprise’ as it announces ERP workflows and generative AI tools This article is sponsored by:

ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation.

An image of ServiceNow CEO Bill McDermott on stage at Knowledge 2023

SaaS CFOs - how to recession-proof your tech stack This article is sponsored by:

CFOs, prepare yourself - Sage Intacct's David Appel reveals the opportunities that can protect your finance tech stack in a recession.

Business woman with laptop, calculator, money stack and lightbulb, finance CFO skills © mrmohock - shutterstock

Freshworks Q1 sees revenue up, losses down and more large customers on the books This article is sponsored by:

'Land and expand' is working well, according to President Dennis Woodside.

PTC customers - still spending, but ramping up over multiple years This article is sponsored by:

WIth ServiceMax now part of the family, the opportunities for cross-selling increase.

ServiceNow hits first $2bn quarter, beats expectations and raises guidance This article is sponsored by:

ServiceNow CEO Bill McDermott says that the company is focused on delivering a “fast growth, durable, predictable cloud business model”

Are we paying the hyperscalers too much for public cloud? Zoho thinks so This article is sponsored by:

Are we overpaying the public cloud hyperscalers - AWS, Azure and GCP - based on economies of scale that no longer apply? Zoho says its private infrastructure costs it less than half it would pay a public cloud provider.

Sridhar Vembu CEO Zoho on HQ rooftop at Truly Zoho 2023-02-21 - @philww

Freshworks ends fiscal year on 34% revenue growth This article is sponsored by:

Freshworks heads into its new fiscal year on the back of continued growth and customer expansion.

Here's to the future! PTC CEO Jim Heppelmann on the changing PLM market and where the $1.46 billion ServiceMax takeover fits in This article is sponsored by:

With the ServiceMax acquisition now complete, PTC's CEO outlines some of the things that customers can expect to see come next.

ServiceNow eyes $8.5 billion revenue in 2023 - delivers solid quarter This article is sponsored by:

ServiceNow CEO Bill McDermott believes that the current macroeconomic conditions are working in the vendor’s favor, as buyers make more informed decisions about value.