The Italian-based manufacturer of HVAC and refrigeration control systems is using ServiceMax as the foundation for a new way to monitor and service its products in the field.
In a wide-ranging interview, Snaplogic CEO Gaurav Dhillon discusses how to avoid 'chaos at scale' when moving enterprise IT to API-centric integration
Cisco is starting to see the benefits of acquiring first AppDynamics and later ThousandEyes as it integrates the two performance monitoring products
Ivanti CEO Jim Schaper sees an opportunity to capture mid-market buyers that need solutions to solve problems created by our new ‘anywhere work’ reality.
New Relic is expanding its observability and AIOps functionality, but what do these buzzwords actually mean for IT organizations and the businesses they support?
Bill McDermott believes that ServiceNow is primed to help buyers rethink their business models in a post-COVID-19 world.
Life sciences firm BioTek has been using ServiceMax's Zinc collaborative messaging offering for six years, but the past 12 months of the COVID pandemic has seen uptake soar.
PagerDuty continued to grow during the COVID-19 pandemic, as buyers recognised that operations management is critical in a digital, always-on environment.
Once archetypal 'frenemies', Salesforce and ServiceMax are now BFFs - and there's good reason for that, argues Salesforce's Denise Dresser.
There are loads of myths about AIOps. Here's the reality
AIOps has become an embedded part of technology language in the last few years, but is still shrouded in misinformation. Guy Fighel of New Relic busts seven myths to demystify AIOps
ServiceMax CEO Neil Barua reflects on a busy 12 months as customers on the frontline of the COVID crisis looked to the field service management firm for the tools to help them fulfil their critical roles.
Today, IFS kicked off one of the biggest news days in their corporate history with the launch of IFS Cloud. But what is driving this shift? And why is the phrase "moment of service" in the middle of all this? That's enough for a meaty discussion with IFS CPO Christian Pedersen.
A new Deloitte survey finds that XaaS - Everything-as-a-Service - is the mainstream choice when buying enterprise IT. We look at lessons learned at Software AG and other tech vendors on the journey to XaaS
