With rising adoption of microservices and 5G on the way, technology observability has a new level of complexity. Marck Robinson of New Relic explains why it needs to be open, and how we get there.
New Relic has acquired CodeStream to bring observability directly into developer workflows in the IDE and help them build better software.
University of Texas at San Antonio betters employee experience with ServiceNow - learnings and benefits
UT San Antonio has been engaged in an extensive ServiceNow rollout over the past two years - including everything from ITSM to HR.
Doing right by customers and learning to be proud of working in banking - how TSB assures its enterprise with ServiceNow
Banking has emerged from the COVID crisis with some credit, argues Suresh Viswanathan, Chief Operating Officer at TSB. ServiceNow is playing its part in making that a reality.
How CDW transformed into a professional services business, with ServiceNow as the platform for change
When it comes to transformation stories, give me something ambitious. That's exactly what I got from CDW's presentation at Now at Work 2021. It's about changing your business to deliver what your customers want - and embracing a platform to drive those changes.
There are a series of important principles that should underpin a ServiceNow roll out, as BD's Trisha Johnson explains.
Speaking at EVOLVE21, Huntington Bank outlines its quest to create metadata definitions that will be understandable for users across the organization when they query data.
An interview with Rocket Software founding CEO Andy Youniss and his successor Milan Shetti, reflecting on mainframe modernization with the aid of open source software.
The inherent nature of IT issue resolution is reactive - there has to be a better way. John Appleby of Avantra shares three KPIs that can take control of AIOps maturity levels - and why it matters.
Next week's Evolve21 event highlights IT modernization trends and approaches in which mainframe computing continues to play a vital role
Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?
Freshworks has a strong opportunity to sweep up mid-market customers that recognize the modern, changing demands of both customers and employees.
Can webMethods help connect longstanding enterprise IT assets into a modern, API-first, microservices-based architecture? We asked Software AG's Stefan Sigg and he told us, "Somebody has to clean up the kitchen!"