WEF 2020 - AI, responsibility and some notable ambiguities
A Davos discussion about what the responsible governance of AI actually mean throws up as many questions as answers - and a few evasions.
Archive: Digital skills and training
Make a New Year resolution to add this to your next enterprise software RFI/RFP
It’s a new year, so shouldn’t your firm start off its software selection activities on the right foot? Software contracts and their terms are something vendors refine hundreds or thousands of times annually. They write them to their advantage not yours. Here are some pointers for evening the odds. Good luck…
Culture is the secret sauce for business
Workplace culture that instills a sense of belonging is the secret sauce of business success in today's world, writes ServiceNow's Sally Sourbron
2019 - the Jon version
Jon narrows a whirlwind 2019 into his top ten themes. As he punctured hype balloons and documented use cases, Jon found himself amidst a clash of ideas on transformation, AI, analytics, and B2B buyers.
The road ahead for software in 2020
Low-code/no-code, DevOps for business value, AI driving human touch, 20:20 insight - ServiceNow's Chris Pope surveys the road ahead for software in 2020
CIO success combines human touch skills and Technology Quotient
To be successful, CIOs must build organizations that combine human touch skills with Technology Quotient (TQ) savvy, writes ServiceNow's Philip van der Wilt
With AI, baby steps make more sense than moonshots
Learning to walk before you reach for the stars - sound AI advice for enterprise adoption.
Hiring for diversity is hard, but worth the effort - practical tips from the CEO frontline
Equality tips from women CEOs - break the wheel, leave that jerk boss behind, and don’t hire the best person for the job?
Dreamforce 2019 - how to save the future of work
Three tech leaders at Dreamforce discussed the impact of technology on the future of work and how to help people through the disruption
Dreamforce 2019 - previewing the top diversity and inclusion sessions
Psychological safety, ethical AI, allyship and accessibility will be the big themes at this week’s Dreamforce jamboree.
Dreamforce 2019 - the shape of things to come in a $1.2 trillion Salesforce ecosystem
IDC’s latest predictions for economic impact of the global Salesforce ecosystem conjure up some dramatic numbers.
Extracting value from ERP is not about go-live - it's about the art and science of change
The focus on ERP go-lives misses the point. There is no ‘go’ button. Successful ERP is about the art of change. Here's what Matt Smith of IFS has learned on achieving ERP business goals.