I'd had plenty of satirical fun at AI's expense. But AI has also changed my content workflow. Here's how an AI service can become an AI platform, overcome glitches, and achieve a different level of user loyalty.
Home Depot's 400,000 associates present an HR management challenge at the best of times, but once COVID struck, the complexities increased...
Multiple social media bans are stirring up the debate about the place that social media platforms play in public discourse. Heres' my two penn'orth.
Putting a tech Band-Aid on going digital is a fool's errand. It requires a much deeper set of changes.
There’s an inextricable link between company culture and successful digital transformation
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how companies will excel in 2021 if they understand that you can’t have digital success without thinking about company culture too.
Diversity and equality remained high on the enterprise agenda in 2020 - in part for two hugely unfortunate reasons...
BP has created a Digital Skills Academy to develop new technical capabilities and support innovative ways of working.
Why expanding integration is the key to driving digital success
Empower your user integrators for a more connected experience, says MuleSoft's Paul Crerand.
By taking a people-first approach and using technology to reduce the admin burden during the initial stages of the COVID-19 pandemic, UK restaurant chain Honest Burgers was able to minimise redundancies, re-skill its workforce and ensure transferrable skills were put to good use
The Future of Work in 2021 - digital-first, customer centric
Rethinking what work means in 2021 with business as a platform for change, according to Salesforce's Steve Corfield.
NatWest’s head of Unix engineering says agile principles and employee-led networks can help boost employee experiences.
The CPG giant is almost three years into a technology change programme, which has been put to the test during the COVID-19 pandemic.
Quill, which helps low income school students improve their writing skills, discusses the impact of observability tools provided under New Relic's donation program
