Dreamforce 2021 - the Salesforce Economy thrived during the pandemic, but what lies ahead in the Vaccine Economy?
The COVID crisis boosted digital transformation and cloud adoption, but where next for Salesforce and its partners?
Digital skills and training
Dreamforce 2021 - the year of the Trusted Enterprise?
This year's Dreamforce isn't the city-stopping jamboree of the 'old normal', but it's acting as a forum for debate about what that much vaunted 'new normal' is going to look like.
How the growing cloud economy is creating jobs and fueling innovation
We're undergoing one of the biggest transformations in business history, says Salesforce's Peter Schwartz. Are you ready?
Salesforce updates its automation tools with RPA, document scanning and low-code for industries
Salesforce unveils more tools for workflow automation today, including MuleSoft RPA, document scanning, and digital process automation targeted at specific industries
Twitter silenced Nuzzel, so what's next? Why social news aggregators matter to content curators
So Twitter acquired Nuzzle, and now the service is offline. Enterprise curators have options to consider - such as upstarts like Tweetshelf and Murmel. But why curate? And why bother with social news aggregation? Read on.
Adapting to XaaS - dissecting last week's Salesforce announcements
Last week's Salesforce announcements give pointers to how sales is changing in a digitally connected world, as business adapts to XaaS
Reskilling in the mid-market will jumpstart its recovery
How do we jumpstart the mid-market recovery? It starts with reskilling, explains Raju Vegesna of Zoho.
Zurich Insurance UK says low-code adoption has been key to DevOps success
Shifting from waterfall development practices to agile, DevOps and low-code isn’t easy - but Zurich Insurance UK has seen huge benefits for the business.
How IT and business work together - a business systems case study from SXM Media
IT and business leads at SXM Media talk about lessons learned as they work in close collaboration to automate manual processes in revenue operations
Using gamification to make cybersecurity training compelling drama at ITV
UK’s biggest commercial TV program maker ITV says pandemic ‘Escape Room’ cyber-training turned an unpopular course into one staff now can’t get enough of.
The return-to-office debate gets a reprieve, but will flexible work plans prevail?
The return-to-office debate has an unwelcome reprieve, thanks to the Delta variant. But will we get better hybrid policies on the other side? I'm skeptical, but there is new data to consider. Here's my take on that - and what employers are overlooking.
Collaboration goes deeper than sharing space - virtually or physically
The past year’s upheaval is an ongoing invitation to explore the innovative use of space, authentic inclusivity, and the democratization of knowledge. Zendesk's Fidelma Butler outlines the pillars of post-pandemic collaboration.
The hybrid work ultimatum - give workers flexibility, or prepare for a talent exodus
Companies addressing their remote working policies face an ultimatum - change, or lose talent to competitors. Chris Pope of ServiceNow speaks to Chris Herd, FirstBase HQ about reaping the benefits of hybrid working.
