Southern Europe has become a leading digital hub for CIOs This article is sponsored by:
Sun, sea, sand and education. CIOs discuss how Portugal, Spain and Greece are hubs for digital talent
The new professional and IT as a service
Freshworks President Dennis Woodside - maturing the go-to-market strategy to deliver on a global basis This article is sponsored by:
In the first of a two part series, Freshworks President Dennis Woodside explains some of the changes to the firm's go-to-market thinking since he took over nine months ago.
Knowledge is power - the need for certainty in today’s service businesses
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Scott Brown of Certinia argues for a single source of certainty - and details the power of knowledge from running Services-as-a-Business.
Gainsight Pulse - towards a digital, enterprise-wide strategy for customer success This article is sponsored by:
At its Pulse 2023 conference last week, Gainsight introduced a new product designed to digitally automate customer success workflows, plus a new enterprise-wide license option and generative AI capabilities.
Music, mentoring and Salesforce tech - how Noise Solution helps troubled youngsters to gain confidence in themselves This article is sponsored by:
To mark Mental Health Awareness Week, UK social enterprise Noise Solution shares its approach to using a mixture of music-based mentoring and tech to boost the wellbeing of at-risk young people.
Knowledge 2023 - ServiceNow CEO Bill McDermott on the value of a ‘one company’ strategy This article is sponsored by:
McDermott sits down with diginomica to discuss how the ServiceNow platform allows organizations to move beyond their organizational silos and operate as ‘one company’
Knowledge 2023 - ServiceNow looks beyond general purpose generative AI to domain-specific use cases This article is sponsored by:
ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI.
PTC LiveWorx - You feel the need for speed, says CEO Jim Heppelmann. But what about AI? This article is sponsored by:
It's back! Reporting from Day 1 of PTC’s LiveWorx 23 conference in Boston.
Planful Perform 23 - the post-event update This article is sponsored by:
Planful used its recent Perform23 user conference to update analysts, announce product improvements, discuss its Plannuh acquisition and more. Read the full recap here.
AI truth is "user assembly required"
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With all the focus on what generative AI is adding, we're ignoring what it's taking away, argues Salesforce's Peter Coffee.
Knowledge 2023 - ServiceNow pitches the ‘exponential enterprise’ as it announces ERP workflows and generative AI tools This article is sponsored by:
ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation.
Qlik acquires Talend to solidify data governance and quality This article is sponsored by:
Qlik's plans to build data trust and confidence extend further with the acquisition of Talend.
SaaS CFOs - how to recession-proof your tech stack
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CFOs, prepare yourself - Sage Intacct's David Appel reveals the opportunities that can protect your finance tech stack in a recession.
