The new professional and IT as a service

Here's to the future! PTC CEO Jim Heppelmann on the changing PLM market and where the $1.46 billion ServiceMax takeover fits in This article is sponsored by:

With the ServiceMax acquisition now complete, PTC's CEO outlines some of the things that customers can expect to see come next.

Going straight to digital skills - providing laptops to offer prisoners tech skills This article is sponsored by:

Coracle is taking no prisoners in its attempts to bridge the digital divide in the prison population.

Enterprise hits and misses - AI hype vs real world use cases, enterprise earnings face headwinds, and buyers get a new BS detector This article is sponsored by:

This week - earnings reports are in, but so are layoffs. What conclusions can we draw? Generative AI hype has reached a fever pitch, but where are today's use cases? The Metaverse and NFTs get fresh analysis, and we polish our collective BS detectors.

Monday Morning Moan - AI: time to wear a black tie for the death of white-collar jobs? This article is sponsored by:

Post-Davos, a personal view of the impact of generative AI on creative, knowledge-based, and professional jobs.

ServiceNow eyes $8.5 billion revenue in 2023 - delivers solid quarter This article is sponsored by:

ServiceNow CEO Bill McDermott believes that the current macroeconomic conditions are working in the vendor’s favor, as buyers make more informed decisions about value.

Atlassian brings automation to Confluence to help curate the 'content explosion' This article is sponsored by:

Atlassian this week brings workflow automation capabilities into Confluence and adds new connected automations to Jira.

Confluence Automation rule building - Atlassian

Don't be the next Southwest - two Oracle partners weigh in on avoiding technical debt This article is sponsored by:

Thanks to Southwest, technical debt is on the front burner. ERP modernization choices used to be limited to a massive upgrade, or lift-and-shift your (over)-customizations. But that's changing - here's how Oracle partners Syntax and vFunction caught my attention.

Leeds Building Society banks on better service performance with Dynatrace AIOPs This article is sponsored by:

The Society has used the platform to move from reactive support to a proactive approach to service management.

Let's not get ahead of ourselves! Balancing the bleeding edge with practical adoption remains a huge enterprise tech challenge This article is sponsored by:

AI, ChatGPT, the Metaverse - the future's bright...but is the enterprise tech buy side ready to adopt?

British Government complacent about growth opportunity of creative industries and is ignoring digital impact This article is sponsored by:

Global exports of creative services exceeded $1 trillion in 2020. And yet the British Government seems worryingly quiet about fostering creative sectors in the UK. Not only this, but it seems ignorant to the changes occurring at the intersection of creative fields and digital technologies…

An image of a lightbulb with a colourful backdrop

Trim the long tail This article is sponsored by:

Peter Coffee of Salesforce explains why number-crunching needs to look beyond budget snipping and explore simplifying the vast array of applications enterprises use.

Red scissors on red background © Miles Burke - Unsplash

The role of Enterprise Architect evolves to focus on business value This article is sponsored by:

As organizations digitally transform, Enterprise Architects are not losing their relevance - the role is, in fact, becoming more important

Architecture of ERP system with connections and hand showing gear to success concept © everything possible - Shutterstock

Four behaviors that define leaders in the Services Economy This article is sponsored by:

Are you a leader or a follower? Scott Brown of FinancialForce points to four characteristics being shown by leaders in the services sector - and what makes them stand out.

Statistics of business concept. Finance chart. Financial planning. Data analysis. © metamorworks - Shutterstock