When everyone is social distancing, XenZone's online mental health support service is seeing rising demand - CEO Tim Barker tells me what's next
From 'moral panic' through emotionality in buying decisions to accelerated behavioral change - COVID-19 retail observations from Salesforce Commerce Cloud's Chief Customer Officer
Adriana Bourgoin, Salesforce Commerce Cloud's Chief Customer Officer, shares her thoughts on how the retail sector is working through the current COVID-19 crisis.
New product releases in the AIOps market come under scrutiny.
When increased automation meets an ageing skilled workforce, it's time for new thinking on talent in field service, writes ServiceMax's Mark Homer
Your quickfire round of advice for managing the supply chain
Applying Machine Learning to Coronavirus data is tempting - but deeply problematic. DataRobot shared lessons on working with smaller data sets, but the predictive limitations of ML for assessing pandemics go much further.
A to-do list for developing ethical AI policies and practices from Salesforce's Kathy Baxter.
Despite shiny new AI and data science tools, the problem of data integration at scale hasn't gone away. But promising new approaches from vendors like StreamSets and FlureeDB are worth a closer look.
AI tech is moving quickly - but the ethical problems aren't going away. Here's eight AI ethics issues that persist.
A recent Westminster eForum in London on data portability added to debate around Smart Data policy and practice, a topic with global applicability.
Yes, remote work disrupts hiring and recruitment - Talview responds with a free remote hiring starter kit
Companies with hiring needs have a problem - now they need a fully remote hiring process. To help, Talview released a free remote hiring kit. I talked to their CEO about the remote hiring surge, and the role of AI and automation in ethical hiring.