Salesforce unveils more tools for workflow automation today, including MuleSoft RPA, document scanning, and digital process automation targeted at specific industries
China’s World Robot Conference showcased a fast-maturing industry and exposed the contrast between the real world of robotic innovation with what the public and media imagine the future will look like.
As Planful Perform 2021 kicks off, Planful announces their second predictive application, Predict: Projections. But why do finance teams need AI/ML planning tools - and how should they be designed? Here's my show preview with Planful's CMO and CTO.
Enterprise hits and misses - vendors ratchet up the hybrid work stakes, and ERP gets a new direction
This week - ERP gets a new direction, via a shove from best-of-breed players. The future of hybrid work is up for grabs, as vendors jockey for position. Strained supply chains test us, and high-risk AI systems spark debate. In the whiffs section, I take issue with a remote work report.
The Salesforce Service Cloud aims to make the contact center a ‘Digital HQ for service teams’.
Enterprise hits and misses - AI use cases get ugly, third party cookies crumble, and digital burn-outs get a pep talk
This week - AI use cases span the good, the bad, and the ugly. Third party cookies are crumbling; digital burn-out gets a treatment plan. Retailers get an omni-handle, and I take issue with the "headless revolution." Your whiffs include Tesla and Facebook's latest AI woes.
Finance teams using artificial intelligence (AI) are outperforming their peers — and many professionals look destined to become strategic 'influencers'. Gordon Stuart of Unit4 shares the new research revealing some intriguing shifts within businesses.
Can AI displace content creators? For B2B content, the answer is no - but with a disconcerting asterisk
One surefire way to get a rant out of me: tell me that AI is going to displace creative professionals. But this year, one article managed to shake me up a bit. Can AI change the meaning of quality and social engagement for B2B content?
Angelique Mohring's career has embraced law, archaeology, anthropology, mentoring, and FinTech, Now she's helping executives predict what the future holds.
How did a proprietary AI get into hundreds of hospitals - without extensive peer reviews? The concerning story of Epic's Deterioration Index
How is it possible for proprietary AI models to enter patient care, without extensive peer reviews for algorithmic transparency? That's a question we should be asking about Epic's Deterioration Index, which has been utilized for several use cases, including COVID-19 patient risk models.
How do we jumpstart the mid-market recovery? It starts with reskilling, explains Raju Vegesna of Zoho.
Drone disciples may be evangelical in their fervor about the use of the technology for urban delivery, but there are many reasons to be agnostic, if not a downright atheist on the subject.
Marketers need to get to grips with the potential - and the limitations - of using AI to ply their trade.