Personalization, Pega and Pink Rabbits - Rabobank’s journey to deliver customer lifetime value This article is sponsored by:
The Netherlands second-largest bank is shifting to a Pega platform to upgrade its multi-channel customer service delivery.

The Netherlands second-largest bank is shifting to a Pega platform to upgrade its multi-channel customer service delivery.
AI is helping demand planners make sense of volatility during the COVID-19 pandemic. Noodle.ai's Gaurav Palta explains some of the data science being applied to the supply chain
This year, Hitachi Vantara's DataOps NEXT event went virtual. Here are the themes that made an impression - including Lumada's AI pursuits.
Detlef Nauck, head of AI and data science research at BT, said it would have been better to go with a decentralised approach.
Tibco and Arria are using pandemic analyses to show how big Big Data + natural language tools could get the post-pandemic economy kick-started.
Connected manufacturing hype is everywhere. PowerPlex 2020 provided an opportunity for candid discussions on which technologies are impacting customers now.
The International Institute for Applied Systems Analysis has teamed up with SAS to put crowdsourced volunteers to work on examining satellite images of the Amazon rainforest.
If your retail footprint only has 26 stores, shuttering those doesn't have the same impact as for other retailers. Lands End has tapped into a quarter of a century of e-commerce experience over the past 3 months.
IT teams have had to respond rapidly to the organizational demands of the COVID-19 crisis - three perspectives from three business CIOs.
Agility is crucial in such uncertain times - a consistent backdrop to Lancaster University's recent VMware upgrade and expansion.
Yes, supercomputers are fast. But can high performance computers can provide something unique in the fight against Coronavirus? Here's how supercomputers have evolved, and a view of the COVID-19 work underway.
Asset centricity, in which an asset is tracked throughout its lifecycle, is core to efficient modern service management, writes Coen Jeukens from ServiceMax
Got chatbot fatigue? You're not alone. But all bots aren't created equal. Beyond bots are "conversational AI," connecting the dots with your back end systems. Pypestream makes the case.