Where can field service providers find the true value of AI? It’s all about using data to get results says Athani Krishnaprasad of ServiceMax from GE Digital
Thou shalt kill? Ethics is an increasing topic of debate around AI, but what about the challenges that new tech poses to the established legal system as we understand it?
Before making the leap to AI and automation, finance leaders have to get the basics right with their data and their people, suggests Workday’s Tim Wakeford
Most enterprises are already trying to stick up to five different cloud services together to create unified service environments, so how about a tool that already works with at least 18 of them?
Salesforce formally broke through its $10 billion revenue goal yesterday with financial services, healthcare and the EMEA region standing out as highlights.
This week: why cyberwarfare needs a truce, and an automation career session from someone who gets it. Plus: AI-driven “coaching networks” and five emerging trends. The whiffs are plentiful – are you ready to get cognified?
Just implementing technology is rarely enough to make a real digital transformation; you need to look at implementing new cultural and organizational norms, says Salesforce’s Tony Colon.
Royal Bank of Scotland has had a turbulent decade, but last week’s first profit in that time marks a psychological turning point towards proactive digital investment.
Jason Averbook argues that HR needs to put proper foundations in place first before jumping to AI.
Cyber warfare is combat on the cheap, writes Denis Pombriant, as he sets out the case for an international truce to limit the scope for cyber attacks
Waiting for AI isn’t a winning approach. For xByte Technologies, it’s about a push to greater automation – without losing their customer service edge. Here’s how they tied their pricing engine to Acumatica ERP.
Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI – 5 digital enterprise trends converge in the future of coaching networks
Lloyds Banking Group has repaid its taxpayer bailout and is now focused on building on its digital banking successes to date. Phase 3 comes with a hefty price tag though.