Got chatbot fatigue? You're not alone. But all bots aren't created equal. Beyond bots are "conversational AI," connecting the dots with your back end systems. Pypestream makes the case.
Enterprise hits and misses - Kohl's, Walmart and Hertz face the COVID-19 business crossroads, while the factory of the future gets traction
This week - retail behemoths get very different financial report cards - and there are lessons-a-plenty. The factory of the future gets momentum, and re-opening the workplace gets a rethink. Your whiffs include buzzwords that readers can't stand.
Sri Ambati, H20.ai CEO, says that artificial intelligence is a useful tool - but organisations need to be willing to listen to the data.
Workflow is getting more complex and should now incorporate BPM, RPA, AI, machine learning, oh…and humans too. What’s needed is a workflow ‘operating system', says Appian.
Bullseye from Target as COVID-19 proof points stack up around retailer's digital transformation gambit
We were right! Target CEO Brian Cornell reckons the retailer's omni-channel transformation with the store at its hub has been validated during the current crisis.
The COVID-19 crisis adds to the pressure on marketing professionals. Salesforce's Ashling Kearns highlights some priorities ahead for all marketers.
Enterprise software is changing, becoming a 'digital twin' that maps your business and helps you choose the best route, writes Christian Pedersen of IFS
The factory of the future full of autonomous robots is being built - BMW, NVIDIA share their progress
BMW has turned to NVIDIA technology to build and deploy a new generation of robots for its manufacturing plants.
Digital acceleration of underlying transformation - the main takeaway from COVID-19 for the fast food sector
Four fast food brands share their experiences of how COVID-19 and lockdown has made digital transformation all the more urgent.
Dr Colin Parris explains that GE Digital customers are already asking for more connectivity to machines and planning for a rocky recovery.
Doteveryone interim CEO Catherine Miller - “We've always liked tech; we just don't want all the crap that comes with it.”
The COVID-19 pandemic has accelerated appreciation of crucial digital services platform, but it's also reminded society of some significant exclusion problems and divisions between IT buyers and sellers.
The ethical questions raised by AI-powered surveillance are numerous. Athena Security has some thoughtful answers - but what happens when we extend those capabilities into thermal heat detection?