Workday's Aneel Bhusri - AI can deliver on its possibilities, but needs to be regulated This article is sponsored by:
Workday has been delivering AI, including Large Language Models, for years, says Bhusri.
Machine intelligence and AI
NVIDIA shares soar as AI demand boosts revenues and forecast This article is sponsored by:
The world’s most valuable semiconductor company, NVIDIA, is seeing its AI investments reap rewards, as revenue prospects soar.
Can generative AI revolutionize Customer Support? Up to a point, says Freshworks President Dennis Woodside This article is sponsored by:
Generative AI might well change the way organizations deliver customer service and support, but it's important to think through how this might work in practice.
Microsoft Build - the past, present and future of ChatGPT on show as Microsoft's 'Mosaic moment' takes center stage This article is sponsored by:
A Mosaic moment for the current generation of AI tech - and it's all anyone wanted to talk about.
The many types of AI hallucinations (Clue - it's not that simple!) This article is sponsored by:
Dream a little dream - or is it a nightmare?
What have we learned about AI ethics? It's time for risk-based regulations This article is sponsored by:
The bad news? The typical approach to AI ethics hasn't worked. But a way forward is emerging - via a growing momentum for risk-based AI regulations.
Enterprise AI ambitions are at odds with distrust towards AI This article is sponsored by:
All we hear about is the massive transformative potential of AI. But on the ground, the reality of AI perceptions is different. How can organizations solve the data issues and other blockers that hold back innovate AI pursuits?
Enterprise hits and misses - retailers search for their omni-channel swagger, and generative AI is everywhere as enterprise event season hits fever pitch This article is sponsored by:
This week - Walmart and Target seek that elusive omni-channel balance, but with different results. Toxic workplaces remain an impediment to talent retention. Enterprise event season hits a supersonic pace - and the diginomica team fans out to sort the substance from the AI hype festival.
We thought you might like this! Phrasee discusses the risks of over-personalizing marketing content This article is sponsored by:
Amidst the seemingly incessant drive toward hyper-personalization in marketing, we spoke to Jasper Pye, VP of Product at AI Marketing firm Phrasee, about what they call ‘Creative Impersonalization’, and how hyper-specific user experiences driven by flawed third-party data might alienate rather than engage.
Monday Morning Moan - BT fuels the AI job stealing paranoia, but the empty calories of its word salad won't help customer service levels This article is sponsored by:
BT's plans to slash headcount using AI is word salad of the highest extreme, full of empty calories.
Knowledge 2023 - ServiceNow CEO Bill McDermott on the value of a ‘one company’ strategy This article is sponsored by:
McDermott sits down with diginomica to discuss how the ServiceNow platform allows organizations to move beyond their organizational silos and operate as ‘one company’
Sapphire Orlando '23 - are SAP's AI ambitions in line with customer priorities? Inside the SAP SuccessFactors generative AI news This article is sponsored by:
Didn't get enough about SAP's AI plans from the keynotes? Want more specifics on the strategy and timeframe? You've come to the right place, as I dig deeper into SAP's generative AI news for SuccessFactors with SAP's Meg Bear.
Guru adds verification to generative AI to speed up the capture of trusted enterprise knowledge This article is sponsored by:
How can generative AI help collate enterprise knowledge without introducing spurious information? Guru believes its verification process can combine AI's speed with human expertise and judgement.
