This may not be the perfect time to overhaul your ERP, but you can still modernize IT capabilities with an API-centric approach. Neptune Software's Matthias Steiner shares some real world examples.
Once archetypal 'frenemies', Salesforce and ServiceMax are now BFFs - and there's good reason for that, argues Salesforce's Denise Dresser.
Maximize 2021 - ServiceMax CEO Neil Barua on supporting the field service sector through an inspirational year
ServiceMax CEO Neil Barua reflects on a busy 12 months as customers on the frontline of the COVID crisis looked to the field service management firm for the tools to help them fulfil their critical roles.
The typical remote worker will travel with a laptop, but Red Bull Racing carries its own data center around the world’s race tracks.
Digital Twins – using rich data and visualisation techniques to model things – could help us make smarter, more sustainable decisions for our communities.
The pandemic turned the food and beverage industry on it's head last year, but what does the future hold? Marcel Koks of Infor has five predictions for businesses to succeed
AR and VR are set to bring practical benefits to Field Service Management. ServiceMax's Joe Kenny explains why an asset-centric approach will boost their impact
Retail customers will expect a mix of fulfilment options this year - Andreas Grydeland Sulejewski of Neptune Software explores how retailers can adapt
This year manufacturers were forced to change the way they use technology - and there was no looking back. Plex System's Jerry Foster shares six trends in manufacturing tech to look for in 2021
Pizzas, symphonies and happy customers - ENGIE Belgium's CIO outlines the utility's transformation journey with Salesforce.
While in the West the post-pandemic ‘new normal’ is still a myth and mystery, in the East it is already on the foothills of reality, and the RCEP trade deal can only make that reality bigger and more real.
This year's Signal sees Twilio expand its support for video, frontline workers, integration and IoT as organizations look to rapidly build out digital customer experiences