Brian Sommer's Month in Review - March 2020
A month dominated by a pandemic, but there were still other things happening in the world of enterprise tech...
Archive: IoT robotics and AI
Monday musing - why 'job-stealing' robots could turn out to be much needed friends in our current 'Life on Mars' reality
Automation isn’t about stealing jobs, but it could be what keeps essential services running when doing it ourselves is dangerous or impractical.
Alteryx CEO Dean Stoecker - data science and the disaster of digital transformation
Digital transformation 2.0 needs to learn from the mistakes made in the first iteration, says Alteryx's Dean Stoecker.
Maintaining omni-channel retail supply and demand in a rolling crisis - how HEMA is coping
Coronavirus has had an impact on supply chain management demands across the retail sector as Dutch firm HEMA has found.
Upcoming webinar - managing your supply chain in turbulent times
Den is hosting a webinar with noodle.ai CEO Steve Pratt and Mike Hulbert, noodle's VP of consumer products. It promises to be lively.
A hint of aspirational aims in troubled times - the unexpected sub-text from Accenture's Technology Vision 2020
Accenture's 20th Technology Vision Report covers a lot of expected ground, but in the current crisis, there's an underlying big picture that hints at a better time.
Putting on the AI ‘white gloves’ makes routine support services less tedious at AppDynamics
AI can do well when the target job is focused and well-defined and the results can be beneficial, as AppDynamics has found as its year-old installation of Moveworks devours more of the support tickets generated by a four-figure workforce.
Lands End's omni-channel turnaround continues - with a surprising new partnership to come
A strong end to a year that's seen Lands End turn around its flagging fortunes - and a tie-up with Kohl's to come later in the year.
The view from customer 6023 in the virtual queue - the omni-channel supply chain buckles under the weight of Coronavirus
The predicted pressures on the omni-channel retail supply chain accelerated faster than might have been predicted. What happens next?
Coupa CEO Rob Bernshteyn - business spend agility is all the more important in volatile economic times
Some powerful use case exemplars from Coupa illustrate why Business Spend Management can bring value at all times, not just a time of crisis.
How AI is triaging service calls - and does it better than you
Unnecessary truck roll is the bane of many field service organizations. ServiceMax's Joe Kenny explains how AI enables proactive service and more efficient dispatch
ThoughtSpot Co-Founder Ajeet Singh - we need trust in AI, but what kind of trust is just as important
Trust comes in many forms and with many questions. ThoughtSpot Co-Founder Singh doesn't take a dystopian view of AI's potential.
ServiceNow boosts AI capabilities - but warns ‘process fixes come first’
We speak with Chris Pope, ServiceNow’s VP of Innovation, who explains where the workflow vendor can differentiate in the ever-competitive field of AI.
