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Enteprise hits and misses - HR tech events wrap, but the AI firing debate carries on, while Dreamforce gets a (thorough) review

This week - HR tech's big events are over - but the debate over AI for firing is heating up. Yes, diginomica did Dreamforce, and boiled down the takeaways. Your whiffs include the follies of being data-driven.

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Workday Rising 2022 - is continuous listening disruptive to HR managers? Peakon's GM takes the interview hot seat

Intelligent listening - what organization couldn't use more of that? But can Peakon do that for HR teams at enterprise scale? At Workday Rising, I put Workday's GM for Peakon Phil Chambers on the interview hot seat - and got a few surprises of my own.

Phil Chambers - GM Peakon at Workday

You’re fired! Can we trust algorithms to decide who gets sacked and who doesn’t?

Sacking employees by algorithm may not be widespread as yet, but it undoubtedly has legal, ethical and reputational ramifications that need to be evaluated.

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How paper is still the greatest threat to digitization in the logistics industry Samsara partner logo © Samsara

Philip van der Wilt of Samsara explains why the biggest competitor in rolling out new technology to businesses and organisations with vehicles and machinery is pen and paper. Sometimes literally.

Toy school bus, calendar with different dates, shiny pen - stylish study tools on pink background in warm light. Pen paper logistics concept © Al More - Shutterstock

Clara Shih, Salesforce Service Cloud CEO, on bringing personalization to customer service Dreamforce-20-Years-Logo © Salesforce

An exclusive interview with Clara Shih, CEO of Service Cloud, discusses the need for personalization in customer service as well as increasing adoption of AI, AR and video.

Clara Shih, CEO, Salesforce Service Cloud - screengrab from Meet call

The State of Salesforce - trust, sustainability and cross-cloud thinking top the corporate agenda Dreamforce-20-Years-Logo © Salesforce

If it’s Dreamforce week, then it’s time for the annual State of Salesforce study from IBM. Here’s the skinny on what matters out there in Salesforce land…

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Workday Rising 2022 - introducing a skills-based approach to talent at Merck and RBS

There's a growing move in HR towards a skills-based approach to workforce talent. At Workday Rising this week, Merck and RBS discussed their first steps to harness skills.

Decision intersection business people © Rawpixel.com - Fotolia.com

Workday Rising 2022 - the office of the CFO needs to change, but how?

You can't boil down Workday Rising to one topic, but finance transformation makes the short list. Here's what I learned behind the scenes on today's keynote announcements - and where finance teams go from here.

Workday -Terrance Wampler

"I can build this - but should I?" Welcome to the AI crime prediction debate

Can you predict crime with AI? And what should be done with these predictions, and the data that powers them? An AI model from Chicago raises all kinds of questions.

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Using technology to help preserve Ukraine’s cultural heritage during the war

Cultural heritage is closely bound up with cultural identity, which is why work is going on in Ukraine to try to save it. Here are two organisations that are digitizing important buildings so they can be restored and reconstructed after the war.

An image of a square in Kyiv, Ukraine

Data fabric or data mesh? Don't move ahead without an active metadata strategy

Metadata fell out of favor due to its association with static data catalogs - but don't overlook it. New approaches like data fabric and data mesh have promise. They won't be successful without an active metadata framework.

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