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Enterprise hits and misses - AI confronts its project barriers, ERP gets buried, and IBM pulls an earnings surprise This article is sponsored by:

This week - AI's project barriers come into focus - including the skills gap. ERP gets a burial, and an identity expert critiques WHO's vaccine verification model. IBM surprises, and quantum computing gets real. Your whiffs include fireside chats, and: I call a whiff on myself.

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Inclusion is not an illusion, but it needs work - D&I leadership lessons from the tech sector This article is sponsored by:

Becoming an inclusive leader rests on a number of leadership traits and qualities. It also requires commitment, which needs to manifest itself as concrete goals and targets.

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Playing a different ball game at Qualtrics as organizations experience a shift bigger than digital transformation This article is sponsored by:

Organizations in pursuit of digital transformation find that it's really experience transformation that's top of the agenda, says Qualtrics CEO Zig Serafin.

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A tale of two broadcasters - how Channel 4 balances fact with feel as it leans into data to power digital transformation This article is sponsored by:

Don't waste a crisis! As COVID struck, Channel 4's digital focus accelerated to great success, says the broadcaster's CEO Alex Mahon.

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Enterprise hits and misses - Retailers get omni-savvy, SaaS gets XaaSy, and Microsoft gets Nuance This article is sponsored by:

This week - are retailers finally getting an omni-handle on consumers? Microsoft gets Nuance(d), while SaaS gives way to XaaS. Return-to-work raises trust issues, I get salty about BizDevOps, and customers don't want your journey-mapping. Plus: your weekly whiffs.

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Monday Morning Moan - let’s get physical, but retail has to change if this is to be a long-term relationship This article is sponsored by:

The Future of Retail in the Vaccine Economy hasn't been determined yet, but if physical stores want to play a part in an omni-channel world, we need to talk...

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In with the old - how tapping into alumni could tip the balance in a ramped-up War for Talent This article is sponsored by:

The labor market is out-of-balance and getting more so. CHROs won’t win this new War for Talent with old methods and tools. An under-appreciated asset, former employees, may be part of the answer.

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An inside look at Salesforce’s return to the office and ‘success from anywhere’ strategy This article is sponsored by:

Salesforce has one of the most comprehensive return to workplace strategies out there - combining clear policies, a comprehensive roadmap and the use of its Work.com platform.

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Bridging the gap between the needs of employees and leaders in the future hybrid workplace This article is sponsored by:

New research out this week suggests that employees and leaders have differing concerns, priorities and fears about what the future workplace might look like as the Vaccine Economy takes hold.

Back view of female employee on video call with coworkers on laptop at home © fizkes - Shutterstock
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